# dijitul support: facts

Source: https://dijitulsupport.co.uk/facts/

- **Company:** dijitul (DIJITUL LTD), a UK web design, hosting and IT support company
- **Trading since:** 2006
- **Based in:** Mansfield, Nottinghamshire, England. Supports businesses across the whole UK, mainly remotely.
- **Support plans:** Essential £25/month + VAT: Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring. Business £50/month + VAT: Everything in Essential, 1 hour of fixes or changes every month, Priority support. Complete £99/month + VAT: Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team
- **Ad-hoc support:** Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
- **On-site work:** Quoted upfront when genuinely needed. Most support is remote.
- **What we support:** Websites (WordPress, WooCommerce, Shopify, Joomla, Drupal, Magento, PrestaShop, OpenCart, Wix, Squarespace and older PHP sites), IT and helpdesk, Microsoft 365, Google Workspace, email and deliverability, networks and Wi-Fi, PCs, Macs, printers, servers, backups, cyber security, domains and DNS, Google Business Profile and analytics
- **Quoted projects:** Microsoft 365 and cloud migrations, network installs, office moves, website rebuilds and moves, security and IT audits
- **Phone:** 01623 650333 (office), 07425 323333 (mobile)
- **Email:** support@dijitul.uk
- **Related dijitul sites:** dijituldns.co.uk (hosting), dijituldevelopments.co.uk (bespoke development), searchenginetuning.co.uk (SEO), dijitul.uk (agency)