# IT & Website Support in Bath

Source: https://dijitulsupport.co.uk/locations/bath/

> Architecture and engineering practices in Bath need secure storage for large drawings and backups they can depend on. dijitul looks after both remotely from Mansfield, along with hotels, holiday lets and publishers, and quotes upfront for any on-site work. Plans start at £25 a month + VAT; ad-hoc support is £45 an hour + VAT.

Bath is the only entire city in the UK designated as a UNESCO World Heritage Site, and tourism is central to its economy. The Roman Baths, Bath Abbey, the Royal Crescent and the Thermae Bath Spa draw visitors from around the world, supporting a large number of hotels, guest houses, holiday lets, restaurants, tour operators and attractions. The city's Christmas market is one of the busiest in the country.

Bath also has a strong knowledge economy. The University of Bath, known for engineering, management and sciences, and Bath Spa University, known for creative subjects, bring a large student population. Future plc, the magazine and digital media publisher, is headquartered in the city, and Bath has a long history of publishing, software and digital businesses. Engineering consultancies are another strength: Buro Happold was founded in Bath, and many architecture and engineering practices are based in the city.

The Royal United Hospital is a major employer, and the city has many independent schools. Retail combines the SouthGate shopping centre with independent shops in areas such as Milsom Street, Walcot Street and the streets around the Abbey.

The heritage setting creates its own practical challenges, such as listed buildings where running new cabling is difficult.

IT and website needs typical in Bath:

- Hotels, holiday lets and restaurants need booking engines, guest Wi-Fi and fast mobile websites.
- Publishers, digital firms and agencies need well-maintained WordPress sites, hosting support and cloud collaboration tools.
- Architecture and engineering practices need secure storage for large drawings and dependable backup.
- Professional practices need secure Microsoft 365, MFA and reliable email delivery.

Remote support avoids disrupting listed buildings and busy city streets for problems that can be fixed online.

## Who we help in Bath

- Hotels, guest houses and holiday lets
- Restaurants and cafés
- Publishers and digital media firms
- Architecture and engineering practices
- Independent retailers
- Tour operators and attractions
- Schools
- Professional practices

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Bath hotel or holiday let remotely?

Yes. dijitul supports hospitality businesses remotely, fixing booking widgets, email, websites and router or access point settings, and separating guest and staff networks. If listed buildings need extra access points installed, we tell you upfront and quote the work.

### Do you cover Bradford-on-Avon, Keynsham, Midsomer Norton and Corsham?

Yes. Our remote support covers Bath and the surrounding area, including Bradford-on-Avon, Keynsham, Midsomer Norton, Radstock, Corsham and Frome. Plans start at £25 a month + VAT, and ad-hoc work is £45 an hour + VAT.

### Can you support a Bath architecture practice?

Yes. We help architecture and engineering practices with Microsoft 365, MFA, secure file sharing, offsite backup and laptop management, plus website updates. The Complete plan at £99 a month + VAT includes three hours of fixes and IT helpdesk support each month.
