# IT & Website Support in Blackburn

Source: https://dijitulsupport.co.uk/locations/blackburn/

> Plastics, packaging and aerospace component makers, some supplying BAE Systems' Lancashire sites, keep manufacturing at the centre of Blackburn. dijitul supports firms like these remotely from Mansfield, covering PCs, backups and email, and on-site work is quoted upfront. Plans run from £25 a month + VAT, and ad-hoc help is £45 an hour + VAT.

Blackburn was one of the world's great cotton-weaving towns, and manufacturing still accounts for a large share of local jobs. Engineering, aerospace components, plastics, packaging and food manufacturing are all significant, with suppliers to BAE Systems' Lancashire sites among the town's employers. Darwen, the other main town in the borough, has a long history of paint and wallpaper manufacturing, and Crown Paints still produces there.

Blackburn is also known for entrepreneurial family businesses. EG Group, one of the world's largest independent forecourt operators, was founded in the town by the Issa brothers, and the borough has many wholesalers, retailers, property firms, restaurants and import businesses, often run by members of Blackburn's large South Asian community. Blackburn College and its University Centre provide further and higher education, and business parks such as Whitebirk and Walker Park sit near the M65.

Manufacturers supplying aerospace and defence customers need tight security on drawings and data, MFA, encrypted laptops, patching and supplier questionnaire support. Many are working towards Cyber Essentials. Family firms and wholesalers need practical help: proper individual email accounts instead of shared logins, backups for accounts and stock systems, and a website that is secure and up to date. Restaurants and retailers need online ordering, payments and Google Business Profile listings that bring in local customers. Across the board, firms want a supplier who explains things clearly and charges fairly.

## Who we help in Blackburn

- Aerospace and engineering suppliers
- Plastics and packaging manufacturers
- Wholesalers and distributors
- Property and lettings firms
- Restaurants and takeaways
- Retailers
- Accountants and solicitors
- Tradespeople

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Blackburn aerospace supplier remotely?

Yes. We manage Microsoft 365 security, device encryption, patching and backups remotely from Mansfield, and help you answer customer security questionnaires. We can also help you prepare for Cyber Essentials.

### Do you cover Darwen, Accrington and Clitheroe?

Yes. We support businesses across Blackburn with Darwen and nearby East Lancashire, including Darwen, Accrington, Great Harwood and Clitheroe. Plans start from £25 a month + VAT. Ad-hoc jobs are £45 an hour + VAT, with on-site work quoted upfront.

### Several of our staff share one email login. Is that a problem?

Yes. It stops MFA working properly and makes it impossible to remove one person's access. We set up individual accounts and shared mailboxes so everyone sees the same mail securely.