# IT & Website Support in Blackpool

Source: https://dijitulsupport.co.uk/locations/blackpool/

> Small family-run hotels, guest houses and holiday flats make most of their money between spring and the end of the Illuminations, so Blackpool firms need websites that work all season. dijitul fixes problems for them remotely from Mansfield and quotes any visit first. Plans begin at £25 a month + VAT; ad-hoc support costs £45 an hour + VAT.

Blackpool is one of the UK's best-known seaside resorts, and tourism remains its largest industry. The Tower, the Pleasure Beach, the Illuminations and the Winter Gardens draw millions of visitors, supporting a huge number of hotels, guest houses, holiday flats, bars, arcades, attractions and food businesses. Many are small, family-run operations that make most of their money between spring and the end of the Illuminations.

The town also has a large public-sector employer base, including major government offices, and the Blackpool Airport Enterprise Zone is working to attract digital, energy and engineering businesses. The town centre is being regenerated around the Talbot Gateway area and the conference facilities at the Winter Gardens. Blackpool and The Fylde College provides further and higher education, including technical courses.

For most Blackpool businesses, the website and booking engine are the shop window. A broken booking form, an expired SSL certificate or a slow page on a phone can lose bookings straight away. We commonly see hotels and guest houses on old WordPress sites, outdated booking plugins and shared hosting that struggles at peak times. Guest Wi-Fi needs to be separated from the business network and card payments. Owners often handle their own email and social media, so password security, MFA and simple backups make a big difference. Larger employers and businesses on the enterprise zone need more formal IT management, device control and security.

## Who we help in Blackpool

- Hotels and guest houses
- Holiday flat owners
- Bars, cafés and restaurants
- Arcades and attractions
- Event and conference businesses
- Retailers
- Tradespeople
- Digital and engineering firms

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you fix our Blackpool hotel's booking form?

Yes. We find out why it is failing, often a plugin update, a payment gateway change, an email delivery issue or an expired certificate, and fix it. Ad-hoc work is £45 an hour + VAT, or plans start from £25 a month + VAT.

### Do you cover Lytham St Annes, Fleetwood and Thornton-Cleveleys?

Yes. We support businesses across Blackpool and the Fylde coast, including Lytham St Annes, Fleetwood, Thornton-Cleveleys, Poulton-le-Fylde and Bispham. Support is remote from Mansfield. Seasonal businesses can start with ad-hoc help at £45 an hour + VAT and move to a plan later.

### Our booking emails go to customers' junk folders. Why?

Usually because SPF, DKIM or DMARC records are missing or wrong, or the website sends mail without authentication. We can fix your DNS records and set the site to send through a properly authenticated mail service.