# IT & Website Support in Bridgend

Source: https://dijitulsupport.co.uk/locations/bridgend/

> Bridgend Industrial Estate is one of the largest in Wales, and its manufacturers and engineering suppliers need dependable networks and managed PCs. dijitul provides both remotely from Mansfield, and keeps Porthcawl tourism businesses taking bookings. We quote before any on-site job. Plans start from £25 a month + VAT, and ad-hoc support is £45 an hour + VAT.

Bridgend sits between Cardiff and Swansea on the M4, and its position has made it a natural home for manufacturing and distribution. Bridgend Industrial Estate is one of the largest in Wales, and the area's manufacturing heritage includes the Ford engine plant, which closed in 2020. Nearby Pencoed is home to the Sony UK Technology Centre, which manufactures Raspberry Pi computers among other products.

The Princess of Wales Hospital is a major employer, and Bridgend College has campuses in the town and at Pencoed. The McArthurGlen Designer Outlet near junction 36 draws shoppers from across south Wales, and the seaside town of Porthcawl, with its caravan parks and Royal Porthcawl golf club, adds tourism and hospitality to the local economy.

For Bridgend businesses, common IT and web needs include:

- Manufacturers and engineering suppliers on the industrial estates need dependable networks, managed PCs and secure backup of production data.
- Distribution businesses near the M4 need warehouse Wi-Fi, scanners and printers that stay up.
- Tourism and hospitality businesses in Porthcawl need booking websites, payment systems and guest Wi-Fi through the summer.
- Care providers and health businesses need secure email and properly managed devices for staff.

Industrial change has left a number of firms rebuilding or diversifying. Getting their IT right for a smaller or different business, with fewer licences and simpler systems, is often a sensible first step.

## Who we help in Bridgend

- Manufacturers
- Engineering suppliers
- Distribution firms
- Caravan parks and holiday businesses
- Retailers
- Care providers
- Trades and builders
- Professional services

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you provide IT support in Bridgend?

Yes. dijitul supports Bridgend businesses remotely, covering Microsoft 365, email, devices, networks and websites. Plans start at £25 a month + VAT, and one-off fixes are £45 an hour + VAT with a 30-minute minimum. On-site work is quoted upfront.

### Do you cover Porthcawl, Maesteg and Pencoed?

Yes. Remote support covers Porthcawl, Maesteg, Pencoed, Pyle, Cowbridge and the rest of the county borough, along with Cardiff and Swansea, at the same prices as Bridgend. Any work that needs a site visit is quoted before it is booked.

### Our warehouse Wi-Fi drops out. Can you help?

We can review access point placement, channels, firmware and router settings remotely, identify congestion and weak spots, and recommend fixes. If extra access points or cabling are needed on site, we quote the work before anything is booked.