# IT & Website Support in Brighton

Source: https://dijitulsupport.co.uk/locations/brighton/

> Digital agencies and freelancers in Brighton often look after client sites and need a dependable partner for hosting problems. dijitul fills that role remotely from Mansfield, and keeps hotel booking engines and independent shops running too. Any on-site job is priced before we travel. Plans start from £25 a month + VAT; ad-hoc support is £45 an hour + VAT.

Brighton and Hove has one of the most distinctive local economies in the South East. Tourism and hospitality are a big part of it: the seafront, the Palace Pier, the Royal Pavilion and the conference trade at the Brighton Centre bring visitors all year, supporting hotels, guest houses, bars, restaurants and venues. The Lanes and North Laine are known for their independent shops, cafés and boutiques.

The city also has a strong digital and creative sector, sometimes nicknamed "Silicon Beach". Web design and development agencies, games studios, software firms and freelance designers, developers and marketers are spread across co-working spaces and converted offices. Many are small teams or sole traders working with clients across the UK.

Two universities, the University of Sussex at Falmer and the University of Brighton, add a large student population and a steady supply of graduates. American Express has its European headquarters in the city, one of Brighton's largest private employers, and the city is also home to a large public sector and health workforce.

That creates some specific IT and website needs:

- Hotels, guest houses and restaurants need booking engines, channel managers, dependable guest Wi-Fi and websites that convert visitors on mobile.
- Independent retailers increasingly sell online, so WooCommerce or Shopify stores need updates, payment checks and speed fixes.
- Digital agencies and freelancers often look after client sites and need a dependable partner for hosting problems, plugin conflicts, PHP upgrades or overflow support.
- Small creative teams need cloud storage, backup and Microsoft 365 or Google Workspace set up properly.

Most Brighton businesses are small and many work remotely or across several sites, so remote support fits naturally. Nearby Hove, Shoreham, Lewes and Worthing businesses can be supported in exactly the same way.

## Who we help in Brighton

- Hotels and guest houses
- Restaurants, bars and cafés
- Independent retailers
- Digital agencies and freelancers
- Games and software studios
- Wellbeing and fitness businesses
- Event and conference suppliers
- Student lettings agents

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you provide overflow support for a Brighton web agency?

Yes. dijitul can help Brighton agencies with client site maintenance, WordPress plugin conflicts, PHP version upgrades, hosting moves and urgent fixes. Ad-hoc work is £45 an hour + VAT, and individual client sites can go on the Essential plan at £25 a month + VAT.

### Do you cover Hove, Shoreham, Lewes and Portslade?

Yes. Our support is remote, so we cover Brighton, Hove, Portslade, Shoreham-by-Sea, Lewes, Newhaven and the surrounding area at the same prices as everywhere else. Any on-site work is quoted upfront.

### Can you support our Brighton hotel's Wi-Fi and booking system?

We can help with router and access point settings, separating guest and staff networks, and booking widget or website problems. Many issues can be fixed remotely. If new hardware needs installing on site, we tell you upfront and quote it.