# IT & Website Support in Bury St Edmunds

Source: https://dijitulsupport.co.uk/locations/bury-st-edmunds/

> Farms, agronomists and food producers around Bury St Edmunds use cloud accounting and farm management software across several sites. dijitul supports them remotely from Mansfield, along with land agents and equine businesses near Newmarket, and on-site work is quoted upfront. Plans start from £25 a month + VAT, and ad-hoc support costs £45 an hour + VAT.

Bury St Edmunds is a historic market town in West Suffolk, built around the ruins of one of England's great medieval abbeys. Two industries define its skyline and its smell: Greene King has brewed in the town since 1799 and is one of the UK's largest pub and brewing groups, and British Sugar runs a large sugar beet factory on the edge of town, processing beet from farms across the region.

Agriculture and food are central to the wider economy, with farms, agronomists, machinery dealers, hauliers and food producers spread across the surrounding countryside. West Suffolk Council is based in the town, and Suffolk Business Park on the eastern edge is the main location for newer office, manufacturing and distribution businesses. The town centre, with its regular market, the Arc shopping centre and many independent shops, cafés and restaurants, attracts visitors from across Suffolk. Newmarket, the home of British horseracing, is close by and supports trainers, studs and specialist businesses. West Suffolk College trains local people for engineering, agricultural and service roles.

Bury St Edmunds businesses usually need support with:

- Agricultural and food businesses using cloud accounting and farm management software across several sites.
- Professional firms, land agents and accountants handling client data that needs secure Microsoft 365 and backups.
- Independent shops, cafés and restaurants that need reliable websites, online ordering and Google listings.
- Equine and rural businesses around Newmarket with staff working outdoors and sharing devices.

dijitul supports Bury St Edmunds businesses remotely from Mansfield. We set up and secure Microsoft 365, fix websites and email, manage updates and run backups. If anything needs someone on site, we explain why and quote it before booking.

## Who we help in Bury St Edmunds

- Farms and agricultural businesses
- Food and drink producers
- Land agents and surveyors
- Accountants and solicitors
- Equine businesses
- Independent shops
- Cafés and restaurants
- Engineering firms

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support our Bury St Edmunds business remotely?

Yes. dijitul supports Bury St Edmunds businesses remotely, covering Microsoft 365, email, Windows PCs, printers, websites and backups. We connect securely and fix most problems without travelling. If on-site work is genuinely needed, we tell you first and quote it.

### Do you cover Newmarket, Stowmarket and Haverhill?

Yes. We support businesses in Newmarket, Stowmarket, Haverhill, Thetford, Mildenhall and Sudbury. All support is remote from Mansfield, so the service and prices are the same across West Suffolk, with plans from £25 a month + VAT.

### Staff share one computer in our yard office. Is that a problem?

It can be. Shared logins make it impossible to know who did what and stop MFA working properly. dijitul can give each person their own Microsoft 365 account, set up fast user switching, and protect the PC with updates, antivirus and backups. Setup is £45 an hour + VAT.