# IT & Website Support in Cambridge

Source: https://dijitulsupport.co.uk/locations/cambridge/

> Before investors carry out due diligence, Cambridge start-ups and spin-outs need Microsoft 365 or Google Workspace set up with MFA and managed devices. dijitul does that remotely from Mansfield, and supports patent attorneys and labs too. Anything requiring a visit is quoted upfront. Plans start from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Cambridge has one of the most knowledge-intensive economies in Europe. The University of Cambridge and Anglia Ruskin University sit at its centre, and decades of spin-outs, research partnerships and venture investment have created the cluster often called the Cambridge Phenomenon or Silicon Fen. Chip designer Arm is headquartered in the city, and software, life sciences, artificial intelligence and engineering firms of every size are spread across the area.

The city's business geography is shaped by its science parks. Cambridge Science Park, set up by Trinity College in 1970, was the first of its kind in the UK. The Cambridge Biomedical Campus, around Addenbrooke's Hospital, is home to AstraZeneca's global headquarters and major research institutes, while St John's Innovation Centre supports early-stage companies. Further out, Granta Park and the Babraham Research Campus host biotech and pharmaceutical firms. Alongside all this, the historic centre supports tourism, hospitality, retail and professional services.

For the small and medium firms in that ecosystem, typical IT and web needs include:

- Start-ups and spin-outs that need Microsoft 365 or Google Workspace set up with MFA, sensible sharing and managed devices before investors carry out due diligence.
- Small labs and consultancies holding confidential research data that must be backed up and protected from ransomware.
- Professional firms such as patent attorneys, accountants and solicitors serving the technology sector.
- Hotels, restaurants, colleges' commercial arms and tourism businesses relying on booking sites and Google listings.

dijitul supports Cambridge businesses remotely from Mansfield. We configure Conditional Access and Intune, fix email authentication, maintain websites and manage backups. Specialist lab instrument systems are outside our scope, but the office IT around them is not. Any on-site work is quoted upfront.

## Who we help in Cambridge

- Technology start-ups and spin-outs
- Life sciences and biotech firms
- Patent attorneys and IP firms
- Accountants and solicitors
- Consultancies
- Hotels and restaurants
- Tourism and language schools
- Charities and research foundations

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Cambridge start-up remotely?

Yes. dijitul supports Cambridge start-ups remotely, setting up Microsoft 365 or Google Workspace, MFA, Intune device management, email security and backups. We can document your controls for investors and customers. Plans start at £25 a month + VAT, and the Complete plan at £99 a month + VAT includes helpdesk support for your team.

### Do you cover Ely, Huntingdon and Saffron Walden?

Yes. We support businesses across Cambridgeshire and nearby, including Ely, Huntingdon, St Neots, St Ives, Newmarket and Saffron Walden. Support is remote from Mansfield, so the service and prices are the same wherever you are.

### Can you help us prepare for Cyber Essentials?

Yes. dijitul can check your devices, accounts, firewall settings, patching and admin rights against the Cyber Essentials requirements, fix what falls short and help you complete the questionnaire. The certificate itself is issued by an accredited certification body, not by us.

### Do you support laboratory equipment?

No. Specialist instrument software and lab systems should stay with their manufacturers. dijitul supports the office IT around them, such as Microsoft 365, laptops, networks, email, backups and websites, and can work alongside your equipment suppliers where the two meet.