# IT & Website Support in Cheltenham

Source: https://dijitulsupport.co.uk/locations/cheltenham/

> Small cyber and IT consultancies around GCHQ in Cheltenham expect tight security on their own systems, not just their clients'. dijitul delivers that from Mansfield as a remote service, and also helps hotels cope with race week surges. Any on-site visit is quoted upfront. Plans start from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Cheltenham is best known for its Regency terraces, the Promenade, Montpellier and the racecourse, which hosts the Cheltenham Festival every March. Behind that image sits one of the UK's strongest concentrations of cyber security work. GCHQ's headquarters is at Benhall, and the Golden Valley development on the west of the town is being built as a cyber and digital business district around it.

The town also hosts some significant head offices. UCAS, the university admissions service, is based in Cheltenham, and Spirax Group, the engineering company, has its headquarters here. The University of Gloucestershire has its Park and Francis Close Hall campuses in the town. Festivals for literature, jazz, science and music bring in visitors throughout the year, which supports a large hotel, restaurant and events trade.

That combination gives Cheltenham an unusual IT profile for a town its size:

- Small consultancies and contractors working in and around the cyber sector expect tight security on their own laptops, email and cloud accounts.
- Hotels, bars and caterers need systems that cope with surges in demand during race weeks and festivals, from booking sites to card machines and guest Wi-Fi.
- Independent shops and salons in Montpellier and the Suffolks rely on websites, online booking and social channels.
- Financial advisers, solicitors and estate agents want secure email, SPF, DKIM and DMARC set correctly, and sensible backups.

Event-driven trade also means websites must stay up when traffic spikes. Caching, image optimisation and uptime monitoring matter more here than in many towns, because a slow booking page during Festival week costs real money.

## Who we help in Cheltenham

- Cyber and IT consultancies
- Hotels and guest houses
- Restaurants and bars
- Event and festival suppliers
- Financial advisers
- Solicitors
- Estate agents
- Boutique retailers and salons
- Education and training providers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can dijitul look after IT for a small Cheltenham consultancy?

Yes. We support Cheltenham consultancies remotely, setting up Microsoft 365 with MFA and Conditional Access, Intune device management, BitLocker encryption and backups. The Complete plan at £99 a month + VAT includes 3 hours of work and IT helpdesk support for your team.

### Our hotel website slows down during the Cheltenham Festival. Can you help?

Often, yes. We look at hosting limits, caching, image sizes, heavy plugins and third-party booking scripts, then fix what we can. One-off work is £45 an hour + VAT. If the hosting itself is too small, we explain the options before you spend anything.

### Do you cover Bishop's Cleeve, Charlton Kings and Tewkesbury?

Yes. Our support is remote, so Bishop's Cleeve, Charlton Kings, Prestbury, Winchcombe, Tewkesbury and Gloucester are all covered at the same prices as central Cheltenham. On-site visits are only arranged when a job really needs one, and are quoted upfront.