# IT & Website Support in Chester

Source: https://dijitulsupport.co.uk/locations/chester/

> Hotels, restaurants and independent shops around the Rows depend on the visitors who come to Chester for its walls, racecourse and zoo. dijitul keeps their websites, Wi-Fi and email running remotely from Mansfield, and site work is quoted upfront. Plans from £25 a month + VAT, or ad-hoc help at £45 an hour + VAT.

Chester is a historic walled city with an economy built on financial services, tourism, retail and nearby advanced manufacturing. Bank of America has a large site at Chester Business Park, and financial services, insurance and contact centre operations have long been significant employers. The Rows, the city walls, the racecourse and Chester Zoo draw large numbers of visitors, supporting hotels, restaurants, bars and independent shops.

Just over the Welsh border, Airbus builds wings for commercial aircraft at Broughton, and Ellesmere Port to the north has the Stellantis vehicle plant and a cluster of chemicals and manufacturing businesses. Many of their suppliers and staff are based in and around Chester. The University of Chester and the Countess of Chester Hospital are also major local employers.

Financial and professional firms in Chester need Microsoft 365 tenants that are well secured, with MFA, Conditional Access and email protected from impersonation. Contact centre operations need reliable networks, VoIP and quick fixes for headsets and softphones. Manufacturing suppliers need secure handling of technical drawings and evidence of good security practice for big customers. Visitor businesses in the city centre often trade from listed buildings, which makes Wi-Fi coverage tricky, and they need booking systems, payment terminals and websites that load quickly on mobile. Cross-border trading is common, so some businesses deal with both English and Welsh suppliers and customers.

## Who we help in Chester

- Financial services firms
- Insurance and contact centres
- Hotels, restaurants and bars
- Independent retailers
- Aerospace and automotive suppliers
- Solicitors and accountants
- Estate agents
- Wedding and events venues

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Chester business across the Welsh border?

Yes. Because our support is remote from Mansfield, we help businesses in Chester, Flintshire and Wrexham in the same way. Plans start from £25 a month + VAT and ad-hoc work is £45 an hour + VAT.

### Do you cover Ellesmere Port, Northwich and Deeside?

Yes. We work with businesses in Ellesmere Port, Northwich, Frodsham, Deeside, Mold and Wrexham. Anything that genuinely needs a site visit is quoted upfront. Because everything starts with a remote session, there is no travel charge for the time it takes to diagnose a problem.

### Our shop in the Rows has poor Wi-Fi at the back. Can you help?

Yes. Old stone and timber buildings block signals. We can review your router remotely and suggest a mesh system or extra access point, placed so it does not need invasive cabling.