# IT & Website Support in Colchester

Source: https://dijitulsupport.co.uk/locations/colchester/

> Technology and research businesses at the Knowledge Gateway beside the University of Essex need device management and security policies from the outset. dijitul provides them remotely from Mansfield, and helps Colchester estate agents too. On-site work is quoted before it begins. Plans start from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Colchester calls itself Britain's oldest recorded town, founded as the Roman Camulodunum, and it was granted city status in 2022. Its economy combines a large service sector with education, defence and tourism. The University of Essex has its main campus at Wivenhoe Park on the edge of the city, and its Knowledge Gateway research park hosts technology and research businesses alongside the university.

Colchester is also a garrison city, with a long military history and a significant Army presence, which supports a local network of suppliers and services. Colchester Castle, the zoo and the historic centre attract visitors throughout the year. The town has a large population of commuters to London, served by a direct rail line, and a busy community of small businesses: retailers, restaurants, estate agents, accountants, solicitors and trades. Nearby Tiptree, known for Wilkin and Sons jams, and the wider rural area add food production and farming to the local picture.

Colchester businesses commonly need help with:

- University spin-outs and technology firms setting up Microsoft 365 or Google Workspace, device management and security policies.
- Professional firms and agents handling personal data who need encrypted laptops, MFA and email that cannot be easily spoofed.
- Tourism, hospitality and retail businesses relying on WordPress sites, online booking and up-to-date Google listings.
- Small businesses that have outgrown one shared computer and need proper user accounts, file sharing and backups.

dijitul supports Colchester businesses remotely from Mansfield. We set up and secure cloud accounts, maintain websites, fix email deliverability and run backups. If any job needs someone on site, we explain why and quote it upfront.

## Who we help in Colchester

- Technology and research businesses
- Estate and lettings agents
- Solicitors and accountants
- Tourism and attractions
- Restaurants and cafés
- Retailers
- Food producers
- Builders and trades

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Colchester business remotely?

Yes. dijitul supports Colchester businesses remotely, covering email, Microsoft 365, Google Workspace, Windows and Mac computers, websites and backups. We connect securely when you need us. If something needs a visit, we explain why and quote it before booking.

### Do you cover Wivenhoe, Tiptree and Clacton?

Yes. We support businesses in Wivenhoe, Tiptree, Clacton-on-Sea, Manningtree, West Mersea and Coggeshall. Support is remote, so the service and prices are the same across north Essex, with plans from £25 a month + VAT.

### Can you look after our WordPress website?

Yes. The Essential plan at £25 a month + VAT covers WordPress core, plugin and theme updates, daily backups, uptime monitoring and security monitoring. The Business plan at £50 a month + VAT adds an hour of changes each month and priority support.