# IT & Website Support in Derby

Source: https://dijitulsupport.co.uk/locations/derby/

> Derby's deep supply chain of engineering, testing and design firms around Rolls-Royce, Alstom and Toyota needs IT that keeps email, files and backups safe. dijitul supports it remotely from Mansfield and prices any on-site work upfront. A support plan costs from £25 a month + VAT, and ad-hoc fixes are £45 an hour + VAT.

Derby is one of the UK's most important engineering cities. Rolls-Royce builds and supports aero engines here and is the city's best-known employer. Trains have been built at the Litchurch Lane works, now run by Alstom, since the nineteenth century, and Toyota's car plant at Burnaston sits just south west of the city. Derby was also chosen as the home of the headquarters for Great British Railways, reflecting its long railway history, which includes the former Railway Technical Centre.

That concentration of big manufacturers supports a deep supply chain of smaller engineering, testing, design and specialist services firms. Many sit on business parks such as Pride Park, Infinity Park Derby near Rolls-Royce, and the industrial estates around Sinfin, Raynesway and Chaddesden. The city centre and the Cathedral Quarter hold professional services firms, independent shops, cafés and creative businesses, and the University of Derby has campuses in the city and trains a large share of the local workforce.

Supply chain businesses face particular IT pressures. Large customers often want evidence of cyber security before awarding work, so MFA, patching, access control and tested backups are not optional. Engineering offices frequently run CAD and design software on powerful workstations that must be kept updated without breaking licences or plugins. Drawings and project files need sensible permissions in SharePoint or on a file server, with backups that can be restored quickly.

Professional services firms in the Cathedral Quarter and on Pride Park lean heavily on Microsoft 365 and need tidy user management, shared mailboxes and secure remote working. Hospitality and retail businesses mainly need websites that load quickly, take bookings and appear correctly in Google.

Derby is close to our Mansfield base via the A38, so on-site visits are straightforward when they are genuinely needed. Most support is remote, and any visit is quoted upfront.

## Who we help in Derby

- Engineering and rail suppliers
- Aerospace supply chain firms
- Design and testing consultancies
- Accountants and solicitors
- Cafés, bars and independent shops
- Logistics businesses
- Charities
- Trades and construction firms

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you support engineering suppliers in Derby?

Yes. dijitul supports Derby engineering and supply chain businesses with Microsoft 365, workstation updates, file permissions, backups and security basics such as MFA and patching. That helps when large customers ask for cyber security evidence. Support is remote from Mansfield, with visits quoted upfront.

### Can you help us prepare for Cyber Essentials?

Yes. We can review your devices, firewall, user accounts and patching against the Cyber Essentials requirements and fix the gaps. dijitul does not issue the certificate itself, but we get your systems ready so the assessment is straightforward. Ad-hoc work is £45 an hour + VAT.

### Do you cover Belper, Duffield and the rest of Derbyshire?

Yes. We support businesses across Derby and Derbyshire, including Belper, Duffield, Ilkeston, Long Eaton, Ripley and Alfreton. Remote support covers everything from websites to Microsoft 365, and on-site work is quoted before booking.