# IT & Website Support in Dudley

Source: https://dijitulsupport.co.uk/locations/dudley/

> Office-based firms around the Waterfront at Brierley Hill need Microsoft 365, Teams and shared files to work for staff splitting time between home and office. dijitul sets that up for Dudley businesses remotely from Mansfield, and visits are quoted in advance. Plans begin from £25 a month + VAT, and ad-hoc support is £45 an hour + VAT.

The Dudley borough is one of the heartlands of the Black Country, and its economy covers far more than the town of Dudley itself. Brierley Hill is home to the Merry Hill shopping centre and the Waterfront office development, which together create a cluster of retail, leisure and office employers. Stourbridge has a long glassmaking history, Halesowen and Cradley Heath grew around chain and metal trades, and engineering and fabrication firms are still spread across the borough's industrial estates.

Visitor attractions are a real part of the local economy too. The Black Country Living Museum and Dudley Zoo and Castle bring in visitors from well beyond the West Midlands, supporting cafés, pubs and small hospitality businesses. Dudley College of Technology, with its Institute of Technology, trains people in advanced manufacturing, engineering and digital skills.

Across that mix, the IT and website problems tend to fall into a few groups:

- Office-based firms around the Waterfront that need Microsoft 365, Teams and shared files to work properly for staff splitting time between home and office.
- Engineering businesses with production PCs, label printers and old software that still runs on an unsupported version of Windows.
- Hospitality and leisure businesses whose websites, booking forms and Google Business Profile listings are out of date.
- Retailers needing card terminals, broadband and Wi-Fi that stay up during busy periods.

Most of this is software and configuration, so dijitul does it remotely from Mansfield. We can set up Intune to manage laptops, fix Outlook profiles, migrate shared drives, repair WordPress sites and set up backups without travelling. If there is a hardware job that needs hands on site, we say so first and give you a price before any work begins.

## Who we help in Dudley

- Engineering and fabrication firms
- Glass and craft businesses
- Office-based professional firms
- Retailers and shopping centre tenants
- Cafés, pubs and restaurants
- Visitor attractions and leisure
- Training providers
- Builders and trades

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Dudley engineering firm with old software?

Yes. dijitul can assess older production PCs remotely, isolate unsupported machines from the rest of the network, and plan upgrades without stopping the shop floor. We also check backups so a failed hard drive does not take your quoting or CAM software with it. Larger projects are quoted upfront.

### Do you cover Stourbridge, Halesowen and Brierley Hill?

Yes. dijitul supports businesses across the Dudley borough, including Stourbridge, Halesowen, Brierley Hill, Kingswinford, Sedgley and Netherton. Support is remote, so location makes no difference to how quickly we can connect or what you pay.

### Can you update our attraction or café website?

Yes. We update opening times, menus, prices and booking forms, fix broken pages and make sure the site works well on phones. Small content changes are covered by the Business plan at £50 a month + VAT, which includes an hour of changes each month, or charged at £45 an hour + VAT.