# IT & Website Support in Edinburgh

Source: https://dijitulsupport.co.uk/locations/edinburgh/

> Every August, hotels, short-let operators and Festival venues in Edinburgh lean hard on booking sites and payment systems. dijitul keeps them up remotely from Mansfield, and secures email for the city's wealth managers. Any on-site job gets a quote first. Plans start at £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Edinburgh is Scotland's capital and one of the UK's biggest financial centres outside London. NatWest Group's headquarters is at Gogarburn, and investment firms such as Baillie Gifford and abrdn are based in the city, alongside a large insurance and pensions sector. The Scottish Parliament and Scottish Government bring a big public sector, and the city also has a well-known technology scene: Skyscanner started in Edinburgh, and the University of Edinburgh's School of Informatics and Bayes Centre feed a steady supply of start-ups.

Heriot-Watt University at Riccarton, Edinburgh Napier University and Queen Margaret University add to the student population. Edinburgh Park and South Gyle in the west hold many large offices, while Leith and the Quartermile area house agencies and tech firms. Tourism is huge, peaking each August with the Festival and Fringe.

Typical IT and website needs across Edinburgh businesses include:

- Financial advisers, solicitors and accountants that need careful handling of client data, secure email and GDPR-aware processes.
- Tech start-ups that want Microsoft 365 or Google Workspace set up properly from day one, with device management for remote staff.
- Hotels, short-let operators and Festival venues that depend on booking sites and payment systems under heavy August traffic.
- Shops and cafés in the Old Town, New Town and Stockbridge that rely on websites, online orders and Google listings.

The Festival season creates its own problems: sites that slow to a crawl, overloaded Wi-Fi in venues, and temporary staff needing accounts set up and removed quickly. Planning for that in spring is cheaper than fixing it in August.

## Who we help in Edinburgh

- Financial advisers and wealth managers
- Solicitors
- Accountants
- Tech start-ups
- Hotels and short-let operators
- Festival venues and producers
- Cafés and restaurants
- Independent retailers
- Charities

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Does dijitul offer IT support in Edinburgh?

Yes. We support Edinburgh businesses remotely, covering websites, Microsoft 365, Google Workspace, email security, devices and networks. Plans are £25, £50 or £99 a month + VAT, and one-off fixes are £45 an hour + VAT with a 30-minute minimum.

### Our website struggles during the Edinburgh Festival. Can you help?

Yes. We look at caching, hosting resources, image weight, plugins and third-party scripts, and set up uptime monitoring so problems are spotted quickly. One-off performance work is £45 an hour + VAT, and we explain any hosting upgrade before you commit.

### Do you cover Leith, Musselburgh and Livingston?

Yes. Our support is remote, so Leith, Portobello, Musselburgh, Dalkeith, South Queensferry and Livingston are all covered on the same terms and prices as central Edinburgh. On-site work is quoted upfront if it is ever needed.