# IT & Website Support in Gateshead

Source: https://dijitulsupport.co.uk/locations/gateshead/

> Team Valley Trading Estate holds hundreds of Gateshead manufacturers, trade counters and distributors, each with its own office PCs and email. From Mansfield, dijitul supports them remotely, and anything needing hands on site is priced upfront. Plans are from £25 a month + VAT, and one-off fixes are £45 an hour + VAT.

Gateshead sits on the south bank of the Tyne opposite Newcastle and has its own strong business base. Team Valley Trading Estate, one of the first and largest planned trading estates in the UK, holds hundreds of businesses, from manufacturers and engineering firms to trade counters, distributors and offices. The MetroCentre, one of the UK's largest shopping centres, is a major employer, and retail and leisure businesses fill the surrounding parks.

Gateshead Quays has become a cultural destination, home to the BALTIC Centre for Contemporary Art and The Glasshouse International Centre for Music, and the Quays have long been earmarked for a new arena and conference centre. The Angel of the North stands on the edge of town. The borough includes Whickham, Blaydon, Ryton, Birtley and Felling, with a mix of small businesses, trades and retailers. Gateshead College provides further education and training linked to local industry.

Firms on Team Valley often run a mix of office, warehouse and production spaces, so they need networks and Wi-Fi that cover the whole building, backups for servers and accounts systems, and email protected from invoice fraud. Trade counters and distributors need reliable stock systems, label printing and card payments. Retailers and hospitality businesses around the MetroCentre and the Quays need websites, booking and payment systems that keep working on busy days. Arts and cultural organisations often have charity status and can use discounted Microsoft 365 and Google Workspace licences, which we can help them set up.

## Who we help in Gateshead

- Manufacturers and engineering firms
- Trade counters and distributors
- Retailers
- Hospitality and leisure businesses
- Arts and cultural organisations
- Charities
- Tradespeople
- Accountants and business services

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Team Valley business remotely?

Yes. We manage servers, backups, PCs, Microsoft 365 and networks remotely from Mansfield. If a job genuinely needs someone on site, such as new cabling, we quote it upfront. Plans start from £25 a month + VAT, and ad-hoc work is £45 an hour + VAT.

### Do you cover Whickham, Blaydon and Birtley?

Yes. We support businesses across the Gateshead borough, including Whickham, Blaydon, Ryton, Birtley, Felling and Low Fell. Plans start from £25 a month + VAT. Ad-hoc help is £45 an hour + VAT, with no travel charge for remote sessions.

### Can you help an arts charity with its IT?

Yes. We can help charities apply for nonprofit licences, set up Microsoft 365 or Google Workspace, secure accounts with MFA and maintain the website. Ad-hoc work is £45 an hour + VAT.