# IT & Website Support in Hackney

Source: https://dijitulsupport.co.uk/locations/hackney/

> Makers, breweries and independent shops in Hackney Wick and Fish Island often run Shopify or WooCommerce stores beside their premises. dijitul keeps those shops and email working remotely from Mansfield, and helps Shoreditch start-ups with MFA. If a site visit is needed, we quote it first. Plans from £25 a month + VAT; ad-hoc support £45 an hour + VAT.

Hackney has become one of London's main centres for creative and digital businesses. Shoreditch, in the south of the borough, is packed with technology start-ups, design and branding agencies, production companies, co-working spaces and bars, and the area around Old Street has been a hub for London's tech scene for well over a decade. Hoxton, Haggerston and Dalston continue that mix of studios, small agencies and independent businesses.

Further east, Hackney Wick and Fish Island are known for artists' studios, makers, breweries and small manufacturers working from converted warehouses close to the Queen Elizabeth Olympic Park. Mare Street, Broadway Market, Stoke Newington Church Street and Chatsworth Road are lined with independent cafés, restaurants, food shops and boutiques. Hackney also has a large voluntary and community sector, from small local charities to housing and arts organisations, and a significant fashion and textiles heritage around the Mare Street area.

The IT and web needs we see from Hackney businesses include:

- Start-ups and agencies needing Google Workspace or Microsoft 365, managed laptops and MFA set up properly before clients or investors ask questions.
- Makers, breweries and independent shops running Shopify or WooCommerce stores alongside their physical premises.
- Creative studios with Macs, large media files and freelancers who need secure shared access.
- Charities and community groups with limited budgets that need reliable email, backups and an up-to-date website.

dijitul supports Hackney businesses remotely from Mansfield. We fix online shops, secure cloud accounts, support Mac and Windows, maintain websites and set up backups. Any job that needs someone on site is explained and quoted upfront.

## Who we help in Hackney

- Technology start-ups
- Design and branding agencies
- Production companies
- Makers and small manufacturers
- Breweries and food businesses
- Independent shops and cafés
- Fashion and textile businesses
- Charities and community groups

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Shoreditch start-up remotely?

Yes. dijitul supports start-ups remotely, setting up Google Workspace or Microsoft 365, enforcing MFA, managing Mac and Windows laptops, securing email and running backups. We document what we set up so you can answer customer and investor security questions. Plans start at £25 a month + VAT.

### Do you cover Dalston, Hackney Wick and Stoke Newington?

Yes. We support businesses across Hackney, including Shoreditch, Hoxton, Dalston, Hackney Wick, Stoke Newington, Clapton and Homerton. Support is remote from Mansfield, so the service and prices are the same throughout the borough.

### Can you fix our Shopify store?

Yes. dijitul fixes common Shopify problems remotely, such as broken theme sections after app changes, checkout and payment settings, domain and SSL issues, slow pages and app conflicts. One-off fixes are £45 an hour + VAT, with the first 30 minutes as the minimum.