# IT & Website Support in Hull

Source: https://dijitulsupport.co.uk/locations/hull/

> Offshore wind suppliers and engineering firms around Alexandra Dock have made Hull a renewables hub, and their offices need dependable IT. From its Mansfield base, dijitul supports them remotely, plus freight forwarders, and site visits are quoted upfront. Support costs from £25 a month + VAT on a plan, or £45 an hour + VAT ad hoc.

Hull is one of the UK's main centres for offshore wind manufacturing. Siemens Gamesa builds turbine blades at Alexandra Dock, and the wider Humber estuary is home to ports, chemical plants, energy firms and a long chain of engineering suppliers serving the renewables sector. The Port of Hull, run by Associated British Ports, handles ferries to Rotterdam and Zeebrugge as well as freight, so logistics, shipping and freight forwarding firms are common. Reckitt has a major site in the city, and food processing and healthcare manufacturing are both well established.

The University of Hull has strengths in energy, chemistry and logistics, and the city was UK City of Culture in 2017, which boosted its creative and visitor businesses around the Fruit Market and the old town.

Hull also has a quirk that matters for anyone doing IT support: the city's phone and broadband network was historically run by its own operator, KCOM, rather than BT Openreach, which is why Hull has cream-coloured phone boxes. KCOM built full fibre across much of its area early. In practice that means router models, line setups and some ISP-specific settings differ from what national guides assume, and moving offices or changing provider needs a little more care.

Engineering and logistics firms around Hull need reliable networks across yards and warehouses, rugged laptops and tablets managed centrally, and email security strong enough for invoice fraud attempts that target shipping and supply chains. Smaller creative and hospitality firms want quick website fixes and dependable Wi-Fi.

## Who we help in Hull

- Offshore wind and energy suppliers
- Engineering and fabrication firms
- Ports, shipping and freight forwarders
- Chemical and healthcare manufacturers
- Logistics and haulage companies
- Creative agencies
- Bars, cafés and restaurants
- Accountants and solicitors

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Hull business on a KCOM line?

Yes. We regularly work with routers and connections from different providers. We can configure your router, firewall and VPN settings remotely, and help coordinate with your ISP if there is a fault on the line itself.

### Do you cover Beverley, Hessle and Cottingham?

Yes. We support businesses across Hull and the East Riding, including Beverley, Hessle, Cottingham, Brough and Withernsea. All work is remote from Mansfield, so the price is the same: plans from £25 a month + VAT, or £45 an hour + VAT.

### We supply the offshore wind sector. Can you help with supplier security questions?

Yes. Large energy clients often send security questionnaires covering MFA, backups, patching and device encryption. We can set those controls up in Microsoft 365 and on your devices, and help you answer the questionnaire accurately. We will not claim certifications you do not hold.