# IT & Website Support in Ilkeston

Source: https://dijitulsupport.co.uk/locations/ilkeston/

> Since the Stanton Ironworks and lace factories closed, Ilkeston has relied on small manufacturers, trades and care services. dijitul supports firms like these remotely from Mansfield, fixing PCs, email and websites, and quotes upfront for any on-site job. A plan costs from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Ilkeston is a market town in the Erewash borough of Derbyshire, on the border with Nottinghamshire, and home to Erewash Borough Council at Ilkeston Town Hall. Its history is tied to coal, iron and textiles: the Stanton Ironworks on the edge of the town was once a major employer, and lace and hosiery factories employed thousands. Those industries have largely gone, and the town now relies on a mix of small manufacturers, engineering and trades businesses, retail, care services and public sector employment.

Ilkeston regained a railway station in 2017, on the Erewash Valley line with trains towards Nottingham and Sheffield, after decades without one. The town is also known for the Ilkeston Charter Fair, a large street fair held every October in the Market Place, which brings thousands of visitors into the centre.

The town centre's Bath Street and the Market Place are home to independent shops, cafés, salons and services, while industrial estates around the edge of the town house fabricators, manufacturers, wholesalers and trade businesses. Many Ilkeston businesses are family-run and have been going for years with very little formal IT: a few PCs, a shared email account, perhaps a website that has not been updated in a long time.

Those businesses typically need practical help. Manufacturers and engineers need networks, backups and Windows updates handled carefully, plus the security basics that larger customers now ask about. Shops and salons want booking systems, card payments and Google Business Profile listings that work. Care providers and clinics need secure email and sensible data protection under UK GDPR. Older websites often need rescuing: updating WordPress and PHP, fixing broken contact forms and renewing an SSL certificate that has lapsed.

Ilkeston is around half an hour from our Mansfield office. Most support is delivered remotely, and if a job needs someone on site, we quote it upfront.

## Who we help in Ilkeston

- Small manufacturers and fabricators
- Trades and construction firms
- Care providers and clinics
- Independent shops and salons
- Wholesalers
- Accountants
- Sole traders

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you support businesses in Ilkeston and Erewash?

Yes. dijitul supports businesses across Ilkeston and Erewash, including Long Eaton, Sandiacre, Kirk Hallam and Cotmanhay. We work remotely from Mansfield, around half an hour away, and quote any on-site visit upfront.

### Our website shows a 'not secure' warning. Can you fix it?

Yes. That warning usually means an expired or missing SSL certificate, or mixed content where images and scripts still load over http. dijitul installs or renews the certificate, fixes mixed content and forces https. It is usually a short job at £45 an hour + VAT.

### What support plan suits a small family business?

Many small firms start with Business at £50 a month + VAT, which covers website updates, daily backups, monitoring and an hour of fixes or changes each month. If you also want IT and Microsoft 365 helpdesk for staff, Complete is £99 a month + VAT.