# IT & Website Support in Inverness

Source: https://dijitulsupport.co.uk/locations/inverness/

> Businesses serving remote parts of the Highlands from Inverness need cloud systems that work over slow or mobile connections. dijitul works remotely from Mansfield, so we plan for that, and keep booking sites running for tour operators. On-site work is quoted in advance. Plans start from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Inverness is the capital of the Highlands and the main service centre for a huge, sparsely populated area. NHS Highland and Raigmore Hospital, The Highland Council and Highlands and Islands Enterprise, which has its headquarters in the city, are among the biggest employers. The University of the Highlands and Islands is headquartered in Inverness, and Inverness College UHI sits on the Inverness Campus beside a growing cluster of life science and technology businesses.

Tourism is a major industry. Inverness is the gateway to Loch Ness, the North Coast 500 and Skye, and the city's hotels, guest houses, tour operators and restaurants are busy from spring to autumn. Inverness Airport at Dalcross links the area to the rest of the UK, and food, drink and whisky producers across the Highlands use the city as a base for logistics and services.

Geography shapes IT needs here more than in most places:

- Businesses serving remote areas need cloud-based systems that work over slow or mobile connections, and staff who can work from anywhere securely.
- Tour operators, hotels and self-catering businesses need booking websites, channel managers and online payments kept working through the season.
- Health and care providers need secure email and well-managed devices that protect patient and client data.
- Food, drink and craft producers selling UK-wide need online shops that stay fast and secure.

Being a long way from many IT firms makes remote support a natural fit. Most problems, from a stuck Outlook profile to a broken WordPress plugin, are fixed in a remote session without anyone needing to travel up the A9.

## Who we help in Inverness

- Hotels and guest houses
- Tour operators
- Self-catering businesses
- Food and drink producers
- Health and care providers
- Life science firms
- Solicitors and accountants
- Retailers
- Charities

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can an Inverness business get IT support remotely?

Yes. dijitul supports Inverness businesses remotely, connecting securely to your devices, Microsoft 365 or website. Plans start at £25 a month + VAT, and ad-hoc help costs £45 an hour + VAT. If anything genuinely needs a site visit, we quote it before booking.

### Do you cover Nairn, Dingwall and Aviemore?

Yes. Remote support means we can help businesses in Nairn, Dingwall, Beauly, Aviemore, Fort William and right across the Highlands and Islands, at the same prices as Inverness. Plans start at £25 a month + VAT, and ad-hoc help is £45 an hour + VAT.

### Our broadband is unreliable. Can you help us keep working?

Yes. We can set up 4G or 5G backup routers with automatic failover, move files into OneDrive or SharePoint so they sync offline, and configure Outlook in cached mode so email keeps working during outages.