# IT & Website Support in Ipswich

Source: https://dijitulsupport.co.uk/locations/ipswich/

> Freight forwarders and hauliers in Ipswich keep shipments moving by email, so downtime and phishing are expensive. dijitul protects and supports them remotely from Mansfield, and secures Microsoft 365 for insurance brokers in the town too. Any on-site job gets a quote first. Plans start at £25 a month + VAT; ad-hoc help costs £45 an hour + VAT.

Ipswich is the county town of Suffolk and one of the oldest continuously settled towns in England. It is a significant centre for insurance and financial services, with Willis Towers Watson and AXA among the town's largest employers, and a cluster of law firms, accountants and financial advisers serving clients across East Anglia. Ipswich Borough Council and Suffolk County Council add a large public sector presence.

The town's technology links run deep. BT's global research and development headquarters is at Adastral Park in nearby Martlesham, and the Innovation Martlesham cluster has grown around it with more than a hundred technology businesses. The University of Suffolk, based on the redeveloped Ipswich Waterfront, supports digital and health research. Ipswich is also close to the Port of Felixstowe, the UK's busiest container port, which drives demand for freight forwarders, customs agents, hauliers and warehousing in the area.

That mix leads to some clear IT and web needs:

- Insurance brokers and financial firms that need tight Microsoft 365 security, MFA, encrypted laptops and secure email for client documents.
- Freight forwarders and logistics firms where email and document flow keeps shipments moving, so downtime and phishing are expensive.
- Small technology businesses near Martlesham needing managed devices and properly configured cloud accounts.
- Independent shops, bars and restaurants on the Waterfront and in the town centre that need websites and listings kept current.

dijitul supports Ipswich businesses remotely from Mansfield. We secure Microsoft 365, block phishing and spoofing, fix websites and email, manage laptops and set up backups. Any on-site requirement is explained and quoted upfront.

## Who we help in Ipswich

- Insurance brokers
- Financial advisers and accountants
- Solicitors
- Freight forwarders and customs agents
- Hauliers and warehousing
- Technology businesses
- Bars and restaurants
- Independent retailers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support our Ipswich firm remotely?

Yes. dijitul supports Ipswich businesses remotely from Mansfield, covering Microsoft 365, Outlook, Teams, laptops, backups and websites. We connect securely to resolve problems. The Complete plan at £99 a month + VAT includes IT and Microsoft 365 helpdesk support for your whole team.

### Do you cover Felixstowe, Woodbridge and Stowmarket?

Yes. We support businesses in Felixstowe, Woodbridge, Stowmarket, Martlesham, Kesgrave and Hadleigh. Because support is remote, the service and prices are the same throughout the Ipswich area, with plans from £25 a month + VAT.

### Our freight team keeps getting phishing emails. What can you do?

dijitul can tighten Microsoft 365 email filtering, enable impersonation protection, set up DMARC on your domain, enforce MFA and check for suspicious forwarding rules. We can also give staff practical guidance on spotting fake invoices and payment change requests, which are common in freight.
