# IT & Website Support in Kidderminster

Source: https://dijitulsupport.co.uk/locations/kidderminster/

> Kidderminster's carpet trade left behind industrial estates around Hoo Farm and Stourport Road, now home to engineering firms and food producers running older Windows PCs. dijitul works on their systems remotely from Mansfield, testing backups and adding MFA, and on-site jobs are quoted first. Plans cost from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Kidderminster is the largest town in the Wyre Forest district of Worcestershire, and for much of its history it was synonymous with carpets. Carpet making grew here from the 18th century, and Brintons, one of the best-known names in woven carpets, remains associated with the town. The carpet trade left behind a manufacturing culture and a set of industrial estates, such as those around Hoo Farm and Stourport Road, that now house engineering firms, food producers, distributors and trade suppliers.

The town is also a gateway to tourism in the Wyre Forest area. The Severn Valley Railway starts at Kidderminster and runs to Bridgnorth, while the West Midland Safari Park lies between Kidderminster and Bewdley. Those attractions support hotels, pubs, cafés and visitor businesses in the town and nearby Bewdley and Stourport-on-Severn. Kidderminster College trains local people in engineering, construction, health and digital skills, and the town centre has a mix of independent and national retailers.

The IT and website work Kidderminster businesses need most often includes:

- Manufacturers and engineering firms with small offices running accounts, stock and design software on ageing Windows PCs.
- Tourism and hospitality businesses whose bookings and seasonal trade depend on a reliable website and up-to-date Google listing.
- Family-run businesses moving from a single shared email to separate Microsoft 365 accounts with MFA.
- Small offices that have never tested whether their backups actually restore.

dijitul supports Kidderminster businesses remotely from Mansfield. We fix and maintain websites, set up Microsoft 365, sort email delivery, update and secure PCs and set up daily backups. If a job needs someone on site, we explain why and quote it before booking.

## Who we help in Kidderminster

- Carpet and textile businesses
- Engineering and manufacturing firms
- Food producers
- Hotels, pubs and B&Bs
- Visitor attractions
- Trade suppliers
- Independent retailers
- Accountants and solicitors

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support our Kidderminster business remotely?

Yes. dijitul supports Kidderminster businesses remotely, fixing email, Microsoft 365, Windows PCs, printers, websites and backups over a secure connection. Most jobs never need a visit. If one does, we tell you why and quote it upfront.

### Do you cover Bewdley, Stourport and Hagley?

Yes. dijitul supports businesses across Wyre Forest and north Worcestershire, including Bewdley, Stourport-on-Severn, Hagley, Wolverley and Blakedown. Support is remote, so the service and prices are the same throughout the area.

### How do we know our backups actually work?

You test a restore. dijitul checks what is being backed up, how often, where copies are stored and whether they can be recovered, then performs a test restore of real files. Our plans include daily website backups, and we can set up backups for Microsoft 365 and PCs too.