# IT & Website Support in Lancaster

Source: https://dijitulsupport.co.uk/locations/lancaster/

> University spin-outs working with Lancaster University at InfoLab21 and the Health Innovation Campus need domains, Microsoft 365 and websites set up properly from day one. dijitul helps them remotely from our Mansfield office, and on-site work in Lancaster is quoted upfront. Plans start from £25 a month + VAT, and ad-hoc help is £45 an hour + VAT.

Lancaster is a historic university city in the north of Lancashire, and Lancaster University is its largest employer. The university, ranked among the best in the UK, has a strong reputation in computing, cyber security, management and environmental science, and its Bailrigg campus includes InfoLab21 and the Lancaster Health Innovation Campus, which support start-ups and businesses working with researchers. The University of Cumbria also has a campus in the city.

The wider district includes Morecambe, where the Eden Project Morecambe has been planned to transform the seafront, and Heysham, with its port and two nuclear power stations. Energy, engineering, logistics and port-related firms operate around Heysham. The city centre has plenty of independent shops, cafés, pubs and professional services firms, many in Georgian and older stone buildings. Rural businesses across the Lune Valley and Forest of Bowland add farming, tourism and food production.

Businesses working with the university, from spin-outs to consultancies, often need modern cloud setups with MFA, managed devices and secure research data storage. Energy and nuclear contractors face tight security and documentation requirements. City-centre firms in older buildings need good Wi-Fi and dependable broadband, while hospitality businesses need websites, bookings and payments that run smoothly. Rural firms across the district often struggle with connectivity, so 4G or 5G backup, careful router configuration and cloud-based working are common topics.

## Who we help in Lancaster

- University spin-outs and start-ups
- Energy and nuclear contractors
- Port and logistics firms
- Independent retailers
- Cafés, pubs and restaurants
- Accountants and solicitors
- Farms and rural businesses
- Tourism and holiday lets

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Lancaster University spin-out?

Yes. We set up Microsoft 365 or Google Workspace with MFA, managed laptops, secure file storage and a website, then support it remotely from Mansfield. Plans start from £25 a month + VAT, and setup projects are quoted upfront.

### Do you cover Morecambe, Heysham and Carnforth?

Yes. We support businesses across the Lancaster district, including Morecambe, Heysham, Carnforth, Galgate and the Lune Valley. Support is delivered remotely. Plans start from £25 a month + VAT, and ad-hoc help is £45 an hour + VAT, with anything needing a visit quoted first.

### Our rural broadband drops out. Can you set up a backup?

Yes. A 4G or 5G router with automatic failover keeps your team working when the main line fails. We help you choose the equipment and configure it remotely. We can also make sure Teams calls and cloud files keep working on the backup line.