# IT & Website Support in Liverpool

Source: https://dijitulsupport.co.uk/locations/liverpool/

> Freight forwarders, customs agents and shipping firms near Old Hall Street keep Liverpool's port trade moving, and their email cannot go down. dijitul supports offices like these remotely from Mansfield, along with Knowledge Quarter start-ups, and quotes before any site visit. A plan costs from £25 a month + VAT; ad-hoc work is £45 an hour + VAT.

Liverpool's economy has always been shaped by its port. The Port of Liverpool, run by Peel Ports, handles container, bulk and passenger traffic, and its Liverpool2 deep-water terminal can take some of the largest container ships. Freight forwarders, customs agents, shipping lines, logistics firms and maritime lawyers cluster around the waterfront and the commercial district near Old Hall Street.

The city's Knowledge Quarter, centred on the University of Liverpool, Liverpool John Moores University and the Liverpool School of Tropical Medicine, is a strong base for life sciences and health research, with Liverpool Science Park and the Paddington Village development nearby. The Baltic Triangle has become a hub for digital, games and creative businesses in former warehouses. Tourism, music, football and hospitality bring millions of visitors and support thousands of hotels, bars, restaurants and attractions. Across the wider city region, Jaguar Land Rover's Halewood plant and Unilever's Port Sunlight site are major manufacturers.

For IT support, that variety means different priorities in different parts of the city. Maritime and logistics firms deal with customs systems, document flows and a high risk of payment fraud, so email security and staff awareness are important. Life sciences and research start-ups need secure data storage, controlled access and devices managed centrally. Baltic Triangle studios want fast networks, big file storage and websites that show off their work. Hospitality businesses need reliable booking engines, payments and guest Wi-Fi that copes with match days and concert weekends.

## Who we help in Liverpool

- Shipping and freight forwarding firms
- Logistics companies
- Life sciences and health research start-ups
- Digital, games and creative studios
- Hotels, bars and restaurants
- Tourism and attractions
- Solicitors and accountants
- Independent retailers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Liverpool freight forwarder against email fraud?

Yes. We set up SPF, DKIM and DMARC, turn on MFA, add Microsoft 365 anti-phishing policies and alert rules for suspicious mailbox forwarding. We also show staff how to spot payment change scams. Work is remote from Mansfield.

### Do you cover the Wirral, Knowsley and Sefton?

Yes. We support businesses across the Liverpool City Region, including Birkenhead, Wallasey, Bootle, Huyton, Kirkby and Prescot. Plans start from £25 a month + VAT, and ad-hoc help is £45 an hour + VAT.

### We are a small studio in the Baltic Triangle. What would you recommend?

A business Microsoft 365 or Google Workspace setup with MFA, shared storage with proper permissions, managed laptops and a backed-up website. Our Business plan at £50 a month + VAT includes an hour of fixes or changes each month.