# IT & Website Support in Livingston

Source: https://dijitulsupport.co.uk/locations/livingston/

> Livingston was once a hub of Silicon Glen, and its manufacturers and life science firms still need secure networks and controlled access to production systems. dijitul manages that remotely from Mansfield, and any visit is quoted in advance. Plans run from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Livingston was designated a new town in 1962 and has grown into the largest town in West Lothian. In the 1980s and 1990s it was a key part of Scotland's "Silicon Glen" electronics industry. Some of the big plants have since closed, but manufacturing remains important: Mitsubishi Electric makes air conditioning equipment in the town, and Kirkton Campus and Houstoun Industrial Estate host life science, technology and engineering firms.

The town centre combines a large shopping area with the Livingston Designer Outlet, and West Lothian Council is based in the Civic Centre. West Lothian College is in the town, and the M8 and rail links to Edinburgh and Glasgow make it a popular base for firms that want access to both cities with lower costs than the capital.

Livingston's business base brings particular needs:

- Manufacturers and life science firms need secure networks, controlled access to production systems and data backups that are tested.
- Distribution and logistics businesses near the M8 need scanners, label printers, warehouse Wi-Fi and dependable connectivity.
- Retailers and service businesses in the centre need card payments, websites and social channels that keep working.
- Growing small firms need Microsoft 365 set up properly so new starters can be added quickly.

Many Livingston firms are branches or suppliers of larger organisations and are asked to show they take security seriously. Tidying up admin rights, turning on MFA, encrypting laptops and documenting the setup goes a long way.

## Who we help in Livingston

- Manufacturers
- Life science firms
- Logistics and distribution
- Retailers
- Technology companies
- Trades and contractors
- Care providers
- Professional services

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you offer IT support in Livingston?

Yes. dijitul supports Livingston businesses remotely, from Microsoft 365 and email to devices, warehouse Wi-Fi and websites. Plans are £25, £50 or £99 a month + VAT, and one-off jobs are £45 an hour + VAT. On-site work is quoted upfront.

### Do you cover Bathgate, Linlithgow and Broxburn?

Yes. Remote support covers Bathgate, Linlithgow, Broxburn, Mid Calder, Armadale and the rest of West Lothian, as well as Edinburgh, on the same terms and prices. Any work that genuinely needs a site visit is quoted upfront.

### How quickly can you set up a new starter?

We can create the Microsoft 365 account, assign licences, set up MFA, add them to the right Teams and SharePoint sites and prepare their laptop remotely. On the Business or Complete plans this comes out of your included monthly hours.