# IT & Website Support across London

Source: https://dijitulsupport.co.uk/locations/london/

> Tech and design studios in Shoreditch and King's Cross are among the London businesses dijitul looks after, fixing Microsoft 365, devices, email and websites remotely from Mansfield. When a problem genuinely needs hands on site, we quote it first. Plans from £25 a month + VAT; ad-hoc work at £45 an hour + VAT.

London's business economy is dominated by services. The City and Canary Wharf hold the UK's biggest concentration of banks, insurers, law firms and accountancy practices. Shoreditch, Old Street and King's Cross are home to thousands of tech, design and digital businesses, with the King's Cross Knowledge Quarter bringing together tech companies, research institutes and universities. The West End combines retail, hospitality, theatre and the creative industries, and every borough has its own mix of independent shops, trades, clinics and small offices.

Much of that activity happens in small spaces: serviced offices, co-working desks, shared floors and staff working from home several days a week. That changes what IT support looks like. Many London small businesses do not have a server or even a fixed network of their own. Their IT is Microsoft 365 or Google Workspace, a handful of laptops, a website, a phone system in the cloud and whatever Wi-Fi the building provides. The jobs we see most are Outlook and mailbox issues, MFA and Conditional Access setup, laptops that need enrolling in Intune and encrypting with BitLocker, shared mailbox and SharePoint permissions, and websites that need updates, speed fixes or a PHP upgrade.

Regulated firms add another layer. Businesses supervised by the FCA or the Solicitors Regulation Authority must be able to show their data is handled securely, so audit trails, leaver processes and backups of Microsoft 365 matter. Hospitality and retail businesses care more about card terminals, booking systems, EPOS connectivity and Google Business Profile accuracy.

Universities such as UCL, Imperial, King's College London and LSE produce a constant stream of start-ups that need their first tenant and domain configured properly.

Because London rents are high and staff are spread out, remote support suits the capital well. We support London businesses from Mansfield and quote any on-site work upfront.

## Who we help in London

- Law and accountancy firms
- Financial services and consultancies
- Tech and digital start-ups
- Design and creative studios
- Restaurants, bars and cafés
- Independent retailers
- Clinics and therapists
- Charities

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can a Mansfield company really support a London business?

Yes. dijitul supports London businesses remotely. Most London small firms run on Microsoft 365, laptops and cloud services, all of which we manage over a secure remote connection. You get the same service as a local firm, often at lower cost, and any on-site work is quoted upfront.

### We work from a serviced office. What do you actually support?

Your users and their devices: Microsoft 365, email, Teams, OneDrive and SharePoint, laptop security with Intune and BitLocker, printers, and your website. The building's own network is usually managed by the landlord, but we will work with their IT contact if Wi-Fi or access is the problem.

### What does IT support cost per month for a small London firm?

dijitul plans cost £25, £50 or £99 a month + VAT. The £99 Complete plan includes three hours of work each month plus IT and Microsoft 365 helpdesk for your team. Without a plan, ad-hoc help is £45 an hour + VAT.

### We are FCA regulated. Can you help us tighten up Microsoft 365?

Yes. We can enforce MFA, set Conditional Access policies, review admin roles and sharing settings, configure retention and set up independent Microsoft 365 backups. dijitul does not give regulatory advice, but we make the technical controls match what your compliance lead asks for.