# IT & Website Support in Manchester

Source: https://dijitulsupport.co.uk/locations/manchester/

> Checkout errors, payment gateway failures and slow pages hurt the online retailers that make Manchester a major e-commerce city. dijitul fixes these remotely from Mansfield, along with Microsoft 365 for Spinningfields professional firms, and quotes any on-site work first. Plans start from £25 a month + VAT, and ad-hoc support is £45 an hour + VAT.

Manchester is the largest economy in the North of England and one of the UK's largest digital and tech clusters outside London. Spinningfields is the city's financial and legal district, NOMA around Angel Square houses the Co-op Group's head office, and offices along Oxford Road, Piccadilly and St John's hold software firms, agencies, consultancies and start-ups. Auto Trader and boohoo are among the online businesses headquartered here, and GCHQ opened a Manchester office in 2019, which has helped grow the city's cyber security community.

The University of Manchester and Manchester Metropolitan University together have one of the largest student populations in the UK, and the National Graphene Institute and Manchester Science Park on the Oxford Road corridor link research with business. Hospitality, live music, retail and sport are also major employers, from the Northern Quarter's independents to the Etihad Campus.

That creates a demanding customer base for IT and website support. Tech and e-commerce firms expect fast, secure sites and clean deployments, and they notice when Core Web Vitals slip or a WooCommerce or Shopify integration breaks. Professional services firms in Spinningfields need Microsoft 365 configured carefully, with MFA, Conditional Access and data loss prevention rules for client information. Agencies and creative studios need good shared storage, fast Wi-Fi in converted warehouses and an easy way to on-board and off-board freelancers. Hospitality businesses want booking systems, payment terminals and guest Wi-Fi that hold up on busy weekends.

- E-commerce: checkout errors, payment gateway failures and site speed
- Professional services: identity, access and secure client file sharing
- Agencies: Teams, SharePoint and freelancer account management

## Who we help in Manchester

- Software and tech start-ups
- E-commerce and online retailers
- Creative and digital agencies
- Solicitors and accountants
- Financial and professional services
- Bars, restaurants and venues
- Independent retailers
- Recruitment agencies
- Charities

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can dijitul support a Manchester tech company remotely?

Yes. We work remotely from Mansfield on Microsoft 365, Google Workspace, device management, websites and e-commerce. Monthly plans start from £25 a month + VAT, and bigger projects such as migrations are quoted upfront.

### Do you cover Greater Manchester?

Yes. We support businesses across Greater Manchester, including Salford, Stockport, Trafford, Bolton, Bury, Oldham, Rochdale and Wigan. Support is delivered remotely, so the price is the same wherever you are.

### Our online shop's checkout keeps failing. Can you help quickly?

Yes. Checkout failures are usually caused by a payment gateway change, a plugin or app conflict, an expired API key or a caching rule. We diagnose and fix the cause at £45 an hour + VAT, and can monitor the site afterwards on a plan.