# IT & Website Support in Matlock

Source: https://dijitulsupport.co.uk/locations/matlock/

> Suppliers to Derbyshire County Council and the district council make up a real part of business in Matlock, next to holiday cottages and outdoor activity firms. dijitul supports them all remotely from Mansfield, and any on-site work comes with a quote first. Ad-hoc support costs £45 an hour + VAT; plans start from £25 a month + VAT.

Matlock is the county town of Derbyshire and home to Derbyshire County Council, whose County Hall occupies the former Smedley's Hydro, a reminder of the town's Victorian history as a hydropathic spa resort. Derbyshire Dales District Council is also based in Matlock, so public services are a major part of the local economy.

Tourism is the other big driver. Matlock sits on the edge of the Peak District, and neighbouring Matlock Bath, with its riverside promenade and the Heights of Abraham cable cars, attracts large numbers of visitors. The Derwent Valley Mills World Heritage Site runs through the area, including Arkwright's mills at Cromford and Masson Mills, and Chatsworth is a short drive north. Peak Rail runs heritage trains from Matlock. John Smedley, the knitwear maker, still manufactures at Lea Mills nearby, one of the oldest factories of its kind still in operation.

Most businesses in and around Matlock are small: holiday cottages, B&Bs, cafés and pubs, outdoor activity providers, independent shops, craft makers, trades, and professional firms such as accountants and solicitors serving the Derbyshire Dales. Many suppliers and consultancies also work with the county council and other public bodies.

These businesses tend to need help with a few recurring things. Tourism businesses rely on booking-led websites, channel managers, enquiry forms that deliver, and accurate Google Business Profile listings, especially during busy summer weekends. Rural premises can have weak broadband and mobile signal, so cloud email, sensible Wi-Fi and a backup connection help. Firms supplying public sector organisations are often asked about data protection and cyber security, so MFA, encrypted laptops, patched devices and backups matter. Craft and food makers selling online need e-commerce sites that are secure and easy to update.

Matlock is about forty minutes from our Mansfield office. Most support is remote, and any visit is quoted upfront.

## Who we help in Matlock

- Holiday cottages and B&Bs
- Cafés, pubs and restaurants
- Outdoor activity providers
- Craft and food makers
- Public sector suppliers
- Accountants and solicitors
- Independent retailers
- Trades businesses

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you support businesses in Matlock and the Derbyshire Dales?

Yes. dijitul supports businesses in Matlock, Matlock Bath, Cromford, Wirksworth, Darley Dale and Bakewell remotely from Mansfield, about forty minutes away. If a job needs someone on site, we quote the visit upfront.

### We supply the council. Can you help with their IT security questions?

Yes. We help suppliers put the basics in place that public sector questionnaires check: MFA, encrypted laptops, patched devices, antivirus, backups and sensible data handling under UK GDPR. dijitul can also prepare you for Cyber Essentials, though we do not issue the certificate.

### Can you keep our holiday cottage website running smoothly?

Yes. We keep WordPress and booking plugins updated, take daily backups, monitor uptime and fix forms that stop sending. Essential care is £25 a month + VAT, and Business at £50 a month + VAT adds an hour of changes and priority support.