# IT & Website Support in Newport

Source: https://dijitulsupport.co.uk/locations/newport/

> Semiconductor and technology suppliers in Newport must meet customer security expectations, including MFA and patching. dijitul helps them remotely from Mansfield, and supports contractors working with the public bodies based in the city. If a visit is needed, it is quoted upfront. Our plans run from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Newport, at the mouth of the River Usk, became a city in 2002 and is the gateway to Wales from the M4 and the Severn crossings. It hosts several major UK public bodies: the Office for National Statistics has its headquarters in the city, and the Intellectual Property Office is based at Concept House. The Celtic Manor Resort, which hosted the 2010 Ryder Cup and the 2014 NATO summit, sits on the city's edge beside the International Convention Centre Wales.

Newport is also central to the South Wales compound semiconductor cluster. The city's wafer fab and related businesses make it one of the key sites for the industry in the UK, and Airbus has a defence and space operation in the city. Celtic Springs, Imperial Park and Langstone host offices and technology firms, while the University of South Wales and Coleg Gwent both have campuses in the city.

Newport businesses tend to need help with:

- Technology and manufacturing suppliers that must meet customer security expectations, including MFA, patching and Cyber Essentials readiness.
- Contractors working with public bodies who need secure email, encrypted laptops and careful handling of data.
- Logistics firms near the M4 that need warehouse networks, scanners and label printers to keep running.
- Shops, trades and small offices that need email, websites and printers that simply work.

Being on the M4 corridor also means many Newport staff commute between Bristol and Cardiff or work partly from home, so secure remote access and well-set-up home offices are part of everyday support.

## Who we help in Newport

- Semiconductor and tech suppliers
- Public sector contractors
- Logistics firms
- Hotels and event businesses
- Accountants and solicitors
- Retailers
- Trades and builders
- Care providers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can dijitul provide IT support for a Newport business?

Yes. We support Newport businesses remotely from Mansfield, covering Microsoft 365, email, devices, networks and websites. Plans start at £25 a month + VAT and ad-hoc help is £45 an hour + VAT. Anything that needs hands on site is quoted before it is booked.

### Do you cover Cwmbran, Caerleon and Chepstow?

Yes. Remote support covers Cwmbran, Caerleon, Chepstow, Pontypool, Risca and the rest of Gwent, along with Cardiff and Bristol, at the same prices as Newport. Plans start at £25 a month + VAT, and on-site work is quoted upfront.

### A customer wants us to show our security controls. Can you help?

Yes. We review your setup, turn on MFA, tighten admin rights, check patching, encryption and backups, and help you document it. We can also help you prepare for Cyber Essentials, although certification itself is carried out by an accredited body.