# IT & Website Support across Northern Ireland

Source: https://dijitulsupport.co.uk/locations/northern-ireland/

> Online shops in Northern Ireland that sell to GB, NI and EU customers need checkout, email and hosting that never stall. dijitul provides that support remotely from Mansfield and quotes upfront for anything requiring a visit. Our plans run from £25 a month + VAT, and ad-hoc work costs £45 an hour + VAT.

Belfast is the commercial centre of Northern Ireland and has built a strong reputation in cyber security, software, fintech and professional services, with many international firms running engineering or operations teams there. Titanic Quarter mixes offices, studios and Belfast Metropolitan College, and the city's film and TV production sector grew with shows such as Game of Thrones. Outside Belfast, agri-food is one of the biggest industries, alongside engineering, construction products and tourism on the Causeway Coast and in the Mournes. Queen's University Belfast and Ulster University feed a large graduate and spin-out pipeline.

Northern Ireland has some IT and website quirks of its own. Under the Windsor Framework, businesses here follow certain EU rules for goods, and VAT-registered traders moving goods to or from the EU use the XI VAT prefix. For an online shop that means checkout, tax settings and invoice templates need to handle Great Britain, Northern Ireland, the Republic of Ireland and EU customers correctly. Firms near the border often take payments in both sterling and euro, which affects payment gateway setup on WooCommerce or Shopify.

The strong local cyber sector means clients and supply chains increasingly ask small firms about MFA, patching, backups and email security before they sign contracts. Getting Microsoft 365 secure, with Conditional Access, Defender settings and properly configured SPF, DKIM and DMARC, is often the first job. Agri-food and engineering businesses typically have office PCs sitting alongside production systems, label printers and older software that need careful handling during updates.

UK GDPR and the ICO apply here as in the rest of the UK. We support Northern Ireland businesses remotely from Mansfield. On-site visits across the Irish Sea are rarely needed for the work we do, and any that are would be quoted upfront, travel included.

## Who we help in Northern Ireland

- Agri-food producers
- Engineering and construction product firms
- Software and tech start-ups
- Solicitors and accountants
- Online shops selling to GB, NI and the EU
- Tourism and hospitality businesses
- Charities and community organisations

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Belfast business remotely from England?

Yes. dijitul handles websites, Microsoft 365, email, backups and device problems for Northern Ireland businesses over a secure remote connection from Mansfield. Most issues never need a visit. If something genuinely does, we explain why and quote it, including travel, before anything is booked.

### Can you set up our online shop for NI, GB and EU customers?

We can configure the technical side of WooCommerce or Shopify, including tax classes, shipping zones, currency options and invoice templates, to match the rules your accountant confirms for your business. We do not give tax advice, but we make sure the shop does what your advisers specify.

### Our customers keep asking about our cyber security. Where do we start?

Start with the basics that most supplier questionnaires check: MFA on every Microsoft 365 account, up-to-date devices, working backups, and email authentication with SPF, DKIM and DMARC. dijitul can review and fix these, and help you prepare for Cyber Essentials if a contract requires it. Ad-hoc work is £45 an hour + VAT.