# IT & Website Support in Peterborough

Source: https://dijitulsupport.co.uk/locations/peterborough/

> For Peterborough's e-commerce fulfilment and logistics firms, order systems, label printers and courier integrations must run all day. dijitul keeps those running remotely from Mansfield, and fixes WooCommerce or Shopify problems for online retailers. On-site work is priced in advance. Plans start from £25 a month + VAT, and ad-hoc support is £45 an hour + VAT.

Peterborough is a cathedral city that has grown quickly since its new town expansion from the 1970s, and it has become one of the main logistics locations in the east of England. The A1(M) and the A47 meet here, and the East Coast Main Line puts London King's Cross under an hour away, so large distribution centres, e-commerce fulfilment warehouses and haulage firms are a major part of the local economy.

The city also has a strong engineering base. Perkins Engines, part of Caterpillar, has made diesel engines in Peterborough for decades, and a wider supply chain of engineering and manufacturing firms surrounds it. Office employment is concentrated in areas such as Lynch Wood and the city centre, covering financial services, professional firms and public sector bodies. Anglia Ruskin University opened its ARU Peterborough campus in 2022, adding a university presence focused on practical and technical subjects. Hampton, to the south, is one of the largest new developments in the area, bringing new homes and local businesses.

The IT and website needs we see from Peterborough firms include:

- Logistics and e-commerce businesses whose order systems, label printers and courier integrations must work all day.
- Online retailers running WooCommerce or Shopify, where a broken shipping rule or payment gateway hits sales immediately.
- Engineering suppliers with drawings and customer data that need proper backups and protection from ransomware.
- Small offices in the city centre that need Microsoft 365, Teams and shared files set up properly for hybrid work.

dijitul supports Peterborough businesses remotely from Mansfield. We fix online shops, set up and secure Microsoft 365, manage PCs and laptops, sort out email delivery and set up backups. Where a job needs someone on site, we say so first and quote it.

## Who we help in Peterborough

- Logistics and fulfilment firms
- Online retailers
- Engineering suppliers
- Haulage companies
- Accountants and solicitors
- Financial services firms
- Builders and trades
- Restaurants and takeaways

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you fix our Peterborough online shop quickly?

Yes. dijitul fixes WooCommerce and Shopify problems remotely, such as payment gateway errors, broken shipping rates, plugin conflicts and slow pages. Business plan clients at £50 a month + VAT get priority support and an hour of fixes each month. Ad-hoc fixes are £45 an hour + VAT.

### Do you cover Stamford, Whittlesey and Oundle?

Yes. We support businesses in Stamford, Whittlesey, Oundle, Market Deeping, Yaxley and Hampton. All support is delivered remotely from Mansfield, so the service and prices are the same across the Peterborough area.

### Can you support our warehouse office IT remotely?

Yes. dijitul supports warehouse offices remotely, covering PCs, label printers, email, Microsoft 365, courier software installs and backups. We can also check router and Wi-Fi settings. If more access points or cabling are needed in the warehouse, we explain why and quote it upfront.