# IT & Website Support in Poole

Source: https://dijitulsupport.co.uk/locations/poole/

> Need CAD workstations kept running at a Poole boat builder or marine engineering firm? dijitul looks after machines, file storage and backups remotely from Mansfield, and keeps local online retailers' WooCommerce or Shopify stores healthy too. Anything needing a visit is priced first. Plans start at £25 a month + VAT; ad-hoc support is £45 an hour + VAT.

Poole sits on one of the largest natural harbours in the world and, since 2019, has been part of Bournemouth, Christchurch and Poole Council. The harbour drives a lot of the local economy. Sunseeker builds its luxury motor yachts in Poole, the town has a wider cluster of marine engineering and boat building firms around Hamworthy and the quayside, and the ferry port runs services across the Channel.

Poole is also the home of Lush, the cosmetics company, which started in the town and still has its head office and manufacturing here. Bournemouth University's Talbot Campus and the Arts University Bournemouth both sit within the Poole side of the conurbation, producing graduates in computing, media, design and animation. Tourism matters too, from Sandbanks and the beaches to the quay and the harbour islands.

Business areas include the Nuffield and Fleets Lane industrial estates, Holton Heath to the west, and offices in the town centre and Poole Quay. Typical support needs here include:

- Marine and engineering manufacturers needing CAD workstations kept running, file servers or SharePoint organised, and secure remote access for staff on boats and at shows.
- Seasonal hospitality and holiday letting businesses that rely on booking websites, payment links and guest Wi-Fi.
- Online retailers selling direct, who need WooCommerce or Shopify stores kept fast, patched and taking payments.
- Creative studios and freelancers coming out of the universities who want Macs, cloud storage and backups set up properly.

Seasonal staff turnover is a recurring theme: adding and removing Microsoft 365 users, resetting passwords and making sure ex-staff lose access quickly.

## Who we help in Poole

- Marine engineering and boat builders
- Holiday lets and hotels
- Restaurants and cafés
- Online retailers
- Creative and design studios
- Manufacturers
- Estate agents
- Health and beauty businesses
- Trades and contractors

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Does dijitul support businesses in Poole?

Yes. We support Poole businesses remotely from our base in Mansfield, covering websites, Microsoft 365, email, devices and networks. Plans start at £25 a month + VAT, and ad-hoc fixes cost £45 an hour + VAT, with on-site work quoted upfront if it is ever needed.

### Do you cover Bournemouth, Christchurch and Wimborne too?

Yes. Remote support means the whole BCP area is covered, along with Wimborne, Ferndown, Wareham and Swanage. Prices are the same wherever you are in Dorset, and anything that genuinely needs a site visit is quoted before it is booked.

### We take on seasonal staff every summer. Can you manage their accounts?

Yes. We can create Microsoft 365 or Google Workspace accounts for seasonal staff, apply the right licences and permissions, set up MFA, and remove access and recover data when they leave. On the Business or Complete plans this comes out of your monthly hours.