# IT & Website Support in Richmond upon Thames

Source: https://dijitulsupport.co.uk/locations/richmond-upon-thames/

> Consultants and company directors working from home in Richmond upon Thames need professional email on their own domain, MFA and encrypted laptops. dijitul sets that up remotely from Mansfield, and helps Kew heritage businesses with accessible websites. On-site work is quoted upfront. Plans cost from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Richmond upon Thames is the only London borough that spans both banks of the Thames, and its economy is shaped by heritage, green space and a highly skilled residential population. Kew is home to the Royal Botanic Gardens, a UNESCO World Heritage Site, and to The National Archives. Hampton Court Palace sits at the borough's western edge, and Richmond Park and the riverside draw visitors all year.

Twickenham is internationally known for Twickenham Stadium, the home of England rugby, and match days transform local hospitality. St Mary's University, Twickenham, has a strong sports and education focus. In Teddington, the National Physical Laboratory, the UK's national measurement institute, supports a cluster of scientific and technical expertise.

The borough's town centres, including Richmond, Twickenham, Teddington, East Sheen and Barnes, are dominated by independent shops, restaurants, estate agents and professional practices rather than large offices. A large share of the working population are consultants, freelancers and company directors running small businesses from home, often in media, finance, marketing, architecture and coaching.

That profile leads to some clear IT and website needs:

- Hospitality businesses need booking systems and websites that cope with event-day demand, plus guest Wi-Fi kept separate from business devices.
- Home-based consultants and directors need professional email on their own domain, MFA, encrypted laptops and backups that do not rely on one device.
- Heritage, arts and visitor businesses need accessible websites that meet modern standards and work well on mobile.
- Small practices such as architects, therapists and accountants need secure client file sharing and GDPR-sensible record keeping.

Most of this work is about getting the setup right and keeping it maintained, which a small monthly support plan handles well without anyone needing to come out.

## Who we help in Richmond upon Thames

- Consultants and company directors
- Restaurants, pubs and cafés
- Tourism and heritage businesses
- Architects and design practices
- Therapists and coaching practices
- Estate agents
- Sports and fitness businesses
- Media and marketing freelancers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you support home-based businesses in Richmond and Twickenham?

Yes. Many of the people we help work from home. dijitul can set up professional email on your own domain, MFA, backups and secure Wi-Fi remotely. The Essential plan for your website is £25 a month + VAT, and IT help is £45 an hour + VAT or included in the Complete plan.

### Can you support our Richmond office remotely?

Yes. We support Richmond upon Thames businesses remotely from Mansfield, covering PCs, Macs, Microsoft 365, Google Workspace, printers and websites. If something genuinely needs hands on site, we tell you upfront and quote it before any visit is arranged.

### Do you cover Teddington, Kew, Barnes and Hampton?

Yes. Our remote service covers the whole borough, including Teddington, Kew, Barnes, East Sheen, Hampton and Whitton, plus neighbouring Kingston and Hounslow. Prices are the same everywhere: plans from £25 a month + VAT, or £45 an hour + VAT for one-off work.