# IT & Website Support in Ripley

Source: https://dijitulsupport.co.uk/locations/ripley/

> As the base for Amber Valley Borough Council and Derbyshire Constabulary's headquarters, Ripley has many public sector suppliers among its businesses. dijitul supports them, plus local manufacturers and care providers, remotely from Mansfield, and visits are priced upfront. A plan costs from £25 a month + VAT, ad-hoc help £45 an hour + VAT.

Ripley is a market town in the Amber Valley district of Derbyshire and the administrative centre of the borough, with Amber Valley Borough Council based at Ripley Town Hall. Derbyshire Constabulary has its headquarters at Butterley Hall on the edge of the town, making public services a significant local employer.

The town has a notable industrial history. The Butterley Company, founded in the 1790s, became one of Britain's leading ironworks and engineering firms, and it built the great iron roof of St Pancras station in London. The Midland Railway Butterley, a heritage railway and museum, operates from Butterley station just outside Ripley. Coal mining was once widespread across the area, and Denby Pottery, a well-known tableware maker, is still producing in the village of Denby a short distance away.

Today Ripley's economy is built on small and medium-sized businesses: manufacturers and engineering firms on local industrial estates, trades and construction businesses, care providers, retailers and services in the town centre and market place, and professional firms serving Amber Valley. The A38 runs past the town, giving quick access to Derby and Junction 28 of the M1, which has brought distribution businesses to the wider area.

Support needs here tend to be straightforward but important. Manufacturers and engineers need reliable networks, backups and Windows updates handled carefully, plus the cyber security basics larger customers now expect. Suppliers to public bodies, including the police and councils, are often asked about data protection, encrypted devices, MFA and patching. Care providers need secure email and well-managed devices. Shops, cafés and trades want mobile-friendly websites, working enquiry forms, email on their own domain and accurate Google Business Profile listings.

Ripley is around twenty-five minutes from our Mansfield office, so visits are easy to arrange. Most support is remote, and every visit is quoted upfront.

## Who we help in Ripley

- Manufacturers and engineering firms
- Public sector suppliers
- Care providers
- Trades and construction firms
- Independent shops and cafés
- Accountants and solicitors
- Sole traders

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Do you support businesses in Ripley and Amber Valley?

Yes. dijitul supports businesses across Ripley and Amber Valley, including Heanor, Belper, Codnor, Denby and Alfreton. We are based in Mansfield, about twenty-five minutes away, so most work is remote and on-site visits are quoted upfront.

### We supply public bodies. What IT security should we have?

At minimum: MFA on all accounts, encrypted laptops, supported and patched operating systems, antivirus, controlled admin rights and tested backups. dijitul can put these in place, document them for supplier questionnaires and prepare you for Cyber Essentials. Ad-hoc work is £45 an hour + VAT.

### How much does a monthly support plan cost?

dijitul's plans are Essential at £25 a month + VAT, Business at £50 a month + VAT with an hour of fixes, and Complete at £99 a month + VAT with three hours plus IT and Microsoft 365 helpdesk for your team. All prices exclude VAT.