# IT & Website Support in Rotherham

Source: https://dijitulsupport.co.uk/locations/rotherham/

> Precision machining, tooling and materials firms supplying the Advanced Manufacturing Park at Waverley make Rotherham a serious engineering location. dijitul supports their PCs, backups and security remotely from Mansfield, and any on-site job at your premises is priced first. Choose a plan from £25 a month + VAT or pay £45 an hour + VAT for ad-hoc work.

Rotherham's steel and coal past has turned into one of the UK's most important advanced manufacturing clusters. The Advanced Manufacturing Park at Waverley, on the border with Sheffield, is home to the University of Sheffield's Advanced Manufacturing Research Centre (AMRC), the Nuclear AMRC, Boeing's Sheffield factory and McLaren's composites technology centre. Around them sits a supply chain of precision engineering, machining, tooling and materials firms.

Steelmaking still continues in the borough, and many smaller metal-working, fabrication and engineering companies trade from industrial estates around Templeborough, Parkgate and the M1 junctions. Magna, the science centre in the former Templeborough steelworks, is a reminder of how big that industry was. Rotherham town centre and Parkgate Shopping support retail and services, and RNN Group colleges provide technical education.

Engineering firms in Rotherham often work for aerospace, defence or nuclear customers, and those customers ask hard questions about IT security. Expect supplier questionnaires on MFA, patching, backups, encrypted laptops and who can access drawings. CAD workstations need good graphics drivers and licence management, and drawing files are large, so file servers or SharePoint libraries need sensible structures and permissions. On the shop floor, CNC machines and inspection equipment sometimes run older Windows versions that cannot be updated, so they need to be kept on a separate network segment.

Smaller firms in the borough, from trades to shops and care providers, usually want a website that works, reliable email and help when a laptop or printer misbehaves.

## Who we help in Rotherham

- Precision engineering and machining firms
- Aerospace and nuclear supply chain companies
- Steel fabricators
- Tooling and materials suppliers
- Tradespeople
- Care homes and care providers
- Retailers
- Accountants and business services

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you help a Rotherham engineering firm with customer security requirements?

Yes. We can set up MFA, device encryption, patching and backups, review access to drawings and CAD files, and help you answer supplier security questionnaires accurately. We can also help you prepare for Cyber Essentials, though we do not certify it ourselves.

### Do you cover Wath, Maltby and Dinnington?

Yes. We support businesses across the Rotherham borough, including Wath upon Dearne, Maltby, Dinnington, Rawmarsh and Swinton. Support is remote from Mansfield, with plans from £25 a month + VAT and ad-hoc work at £45 an hour + VAT.

### Our CNC machine PC runs an old version of Windows. Is that a problem?

It can be. If it cannot be updated, it should be isolated on its own network segment with no internet access and only the file transfers it needs. We can review your network remotely and quote any changes that need equipment on site.