# IT & Website Support in Southampton

Source: https://dijitulsupport.co.uk/locations/southampton/

> Shipping, freight forwarding and ship supply firms around Southampton's container and cruise port handle document-heavy work that needs secure email. dijitul supports them remotely from Mansfield, plus marine engineers needing offsite backups, and quotes upfront for any on-site work. Plans start from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Southampton's economy has been built around its port. It is one of the UK's busiest container ports and the country's leading cruise port, so a large share of local businesses are connected to shipping, logistics, marine engineering, ship supplies, freight forwarding and the hospitality that serves cruise passengers. Carnival UK, which operates P&O Cruises and Cunard, has its headquarters in the city.

Marine science is another strength. The National Oceanography Centre is based at the waterfront in Southampton, alongside the University of Southampton's ocean and earth science work. The university is a large research institution with strong engineering, computing and medical departments, and Solent University adds a further student population focused on maritime, media and business courses. Ordnance Survey, Britain's national mapping agency, has its headquarters in Southampton.

The city centre is a major regional shopping destination, anchored by WestQuay, with a big evening and student economy. Southampton General Hospital is one of the area's largest employers. Nearby Eastleigh, Chandler's Ford and the M27 corridor add business parks, logistics hubs and Southampton Airport.

What this means for IT and website support:

- Maritime and logistics firms need reliable connectivity, secure email for document-heavy shipping work and protection from invoice fraud.
- Marine engineers and technical consultancies need secure storage for large drawings and data, plus offsite backup.
- Retailers and hospitality businesses need fast websites, card payments and accurate listings for visitors and cruise passengers.
- Student letting agents and landlords need organised shared mailboxes, property websites and GDPR-sensible tenant records.

Almost all of this can be fixed or maintained remotely, keeping response quick and costs predictable.

## Who we help in Southampton

- Shipping and logistics firms
- Marine engineering companies
- Freight forwarders
- Retailers and hospitality
- Student letting agents
- Technical consultancies
- Healthcare suppliers
- Tour and travel businesses

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support our Southampton office remotely?

Yes. dijitul supports Southampton businesses remotely from Mansfield, fixing Microsoft 365, Outlook, PCs, printers and websites over secure connections. If anything genuinely needs a visit, we tell you upfront and quote it before work is arranged.

### Do you cover Eastleigh, Chandler's Ford, Totton and Hedge End?

Yes. Our remote service covers Southampton and the surrounding area, including Eastleigh, Chandler's Ford, Totton, Hedge End, Romsey and the Waterside. Plans start at £25 a month + VAT, and ad-hoc help is £45 an hour + VAT.

### Can you protect a shipping business from fake invoice emails?

We can reduce the risk significantly. We enable MFA, tighten Microsoft 365 security, set SPF, DKIM and DMARC on your domain, add mail filtering rules and help staff spot spoofed payment requests. This is £45 an hour + VAT or covered within a plan.