# IT & Website Support in Stockton-on-Tees

Source: https://dijitulsupport.co.uk/locations/stockton-on-tees/

> Chemical and biotech firms in Billingham, part of the wider Stockton-on-Tees borough, need careful IT security and dependable backups. dijitul provides that remotely from Mansfield, along with support for Yarm professional firms and high street traders, and visits are quoted upfront. Plans from £25 a month + VAT; ad-hoc help costs £45 an hour + VAT.

Stockton-on-Tees is a market town on the River Tees and the largest borough in the Tees Valley by population. Its wide high street holds a long-running market, and the town centre is being reshaped with a new riverside park in place of the former Castlegate shopping centre. The borough includes Billingham, Thornaby, Yarm, Ingleby Barwick and Norton, each with its own character and business mix.

Billingham is a major centre for the chemicals and process industries, and it is home to Fujifilm's biologics manufacturing site, which makes biologic medicines, as well as other chemical and manufacturing firms. Wynyard Business Park and the offices and retail parks at Teesside Park and Preston Farm hold professional services, logistics and manufacturing businesses. Yarm is an affluent market town with many professional firms, independent shops and restaurants. Stockton Riverside College provides further education.

Chemicals, biotech and process businesses need IT that meets regulatory and customer requirements: controlled access to data, audit trails, encrypted devices, MFA and backups that are tested. Suppliers and contractors to these sites are increasingly asked to show good security practice. Professional services firms in Wynyard and Yarm need Microsoft 365 configured well and email protected from fraud. Retailers and hospitality businesses in Stockton and Yarm need websites, booking and ordering systems, and reliable payments. Small trades and home-based businesses across the borough want sensible email, backups and a website that works.

## Who we help in Stockton-on-Tees

- Chemical and biotech firms
- Process industry contractors
- Professional services firms
- Logistics and manufacturing companies
- Independent retailers and market traders
- Restaurants and bars
- Tradespeople
- Home-based businesses

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Billingham chemical industry contractor?

Yes. We set up MFA, encryption, patching, backups and access controls, and help you answer customer security questionnaires. Support is remote from Mansfield, and larger projects are quoted upfront. We can also help you prepare for Cyber Essentials.

### Do you cover Yarm, Thornaby and Ingleby Barwick?

Yes. We support businesses across the Stockton-on-Tees borough, including Yarm, Thornaby, Billingham, Ingleby Barwick and Norton. Plans start from £25 a month + VAT. Ad-hoc help is £45 an hour + VAT, with on-site work quoted upfront.

### Our Yarm restaurant's ordering website is slow. Can you speed it up?

Yes. We check hosting, caching, image sizes, plugins and Core Web Vitals, then fix the main causes. Ad-hoc work is £45 an hour + VAT, and we can keep it maintained on a plan afterwards.