# IT & Website Support in Telford

Source: https://dijitulsupport.co.uk/locations/telford/

> Manufacturers on Stafford Park and Halesfield are increasingly asked by larger groups for MFA, encrypted laptops and managed devices. dijitul helps Telford suppliers meet those requests remotely from Mansfield, and any visit is quoted before it is booked. Plans start from £25 a month + VAT, and ad-hoc support is £45 an hour + VAT.

Telford is a new town, built from the 1960s onwards around older communities such as Wellington, Dawley, Madeley and Oakengates. Its planners laid out large employment areas from the start, and estates such as Stafford Park, Halesfield and Hortonwood now hold hundreds of manufacturers, many of them international firms with UK operations here. Food processing, plastics, electronics, automotive parts and precision engineering are all represented, with the M54 giving direct access to the West Midlands motorway network.

The public sector is a major employer as well. HMRC has a large Telford workforce and is moving to the Parkside Court site, which it will share with HM Land Registry and Natural England. The Southwater area and Telford Centre provide the main retail and leisure core. The Ironbridge Gorge, a UNESCO World Heritage Site, sits within the borough and supports museums, hotels, cafés and tourism businesses. Harper Adams University near Newport is a short drive away and specialises in agriculture and food.

That gives Telford a particular set of IT and website needs:

- Manufacturing offices with production planning, stock and accounts systems that need reliable backups and patching.
- Suppliers to larger groups being asked to meet security requirements such as MFA, encrypted laptops and managed devices.
- Tourism and hospitality businesses around Ironbridge whose websites, booking engines and reviews drive most of their trade.
- Agri-food and rural businesses using cloud software over limited broadband.

dijitul supports Telford businesses remotely from Mansfield. We configure Microsoft 365 security, manage Windows laptops with Intune, fix website and email issues and look after updates and backups. Where something needs hands on site, such as a new network rack, we explain why and quote it first.

## Who we help in Telford

- Manufacturers on Stafford Park and Halesfield
- Food processors
- Electronics and plastics firms
- Hotels and attractions around Ironbridge
- Agri-food businesses
- Retail and leisure in Southwater
- Accountants and solicitors
- Care providers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support our Telford factory office remotely?

Yes. dijitul supports manufacturing offices remotely, covering Microsoft 365, Windows PCs, printers, file shares, backups and websites. We connect securely to fix problems and can manage laptops through Intune. Shop floor or cabling work that needs a visit is identified early and quoted upfront.

### Do you cover Wellington, Madeley, Newport and Shifnal?

Yes. We support businesses across Telford and Wrekin, including Wellington, Madeley, Dawley, Oakengates, Donnington, Newport and Shifnal. Support is remote, so the service and the prices are the same wherever you are based.

### Can you look after a tourism website near Ironbridge?

Yes. dijitul keeps WordPress and other CMS websites updated, backed up and monitored on the Essential plan at £25 a month + VAT. On the Business plan at £50 a month + VAT we also make an hour of changes each month, such as seasonal offers and event pages.