# IT & Website Support across Wales

Source: https://dijitulsupport.co.uk/locations/wales/

> Bilingual websites are part of daily life for many firms in Wales, and dijitul keeps them running, along with email and Microsoft 365, remotely from our Mansfield office. If a job genuinely needs someone on site, we give you a price first. Support plans begin at £25 a month + VAT and one-off fixes are £45 an hour + VAT.

Business in Wales is concentrated along the south coast corridor, around Cardiff, Newport and Swansea, and in the north east around Wrexham and Deeside, with farming, food and tourism across the rest of the country. Cardiff is the capital and the base for the Senedd and much of the Welsh public sector, plus a busy professional services, media and creative scene; BBC Cymru Wales is at Central Square. South East Wales is home to a compound semiconductor cluster around Newport. Deeside and Wrexham have a strong manufacturing base, with Airbus building aircraft wings at Broughton.

Language is the most distinctive factor for websites. Public bodies in Wales follow the Welsh Language Standards, and plenty of private businesses choose to publish bilingually too, either because customers expect it or because they supply the public sector. A bilingual site needs more than a second copy of each page: it needs a sensible translation plugin such as WPML or Polylang, a clear language switcher, matching URLs, and correct hreflang tags (cy and en) so Google shows each visitor the right version. Email signatures, auto-replies and forms often need both languages as well.

Tourism businesses in Eryri (Snowdonia), Pembrokeshire, Gower and the coast depend on booking systems, payment gateways and Google Business Profile listings that stay accurate. Farms and food producers selling direct need a working online shop, often WooCommerce, with stock and delivery rules that behave. Rural areas can still suffer patchy broadband and mobile signal, which makes cloud-based Microsoft 365 and a backup connection worth considering.

Universities including Cardiff, Swansea, Bangor and Aberystwyth support research-led start-ups that need their first proper IT setup. We support Welsh businesses remotely from Mansfield, and any job that genuinely needs a visit is quoted upfront with travel shown.

## Who we help in Wales

- Bilingual businesses and public sector suppliers
- Holiday lets, campsites and attractions
- Farms and food producers
- Manufacturers and engineering suppliers
- Solicitors and accountants
- Creative and media businesses
- Charities and community groups

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you maintain a bilingual Welsh and English website?

Yes. dijitul maintains bilingual WordPress sites, including WPML or Polylang updates, language switchers, translated menus and forms, and hreflang tags so search engines serve the right language. We keep the plugins and translations working after updates. The Welsh text itself should come from you or your translator.

### Do you cover North Wales as well as Cardiff and Swansea?

Yes. We support businesses anywhere in Wales remotely, from Wrexham and Deeside to Cardiff, Swansea and Pembrokeshire. Location rarely matters for website, email or Microsoft 365 work. If something needs hands on site, we quote it upfront, including travel from Mansfield.

### How much is IT support for a small business in Wales?

Plans are £25 a month + VAT for Essential website care, £50 a month + VAT for Business with an hour of fixes, and £99 a month + VAT for Complete, which adds IT and Microsoft 365 helpdesk. One-off jobs are £45 an hour + VAT, minimum 30 minutes then 15-minute blocks.