# IT & Website Support in West Bromwich

Source: https://dijitulsupport.co.uk/locations/west-bromwich/

> Plenty of West Bromwich workshops still run on one office PC, a shared printer and an email account that everyone logs into. dijitul puts that right remotely from Mansfield, giving metal fabricators, food producers and distributors proper accounts and backups, and on-site work is quoted upfront. Plans from £25 a month + VAT; ad-hoc support £45 an hour + VAT.

West Bromwich is the main town of the Sandwell borough and sits right on the M5, with the M6 close by. That location has always suited making and moving goods, and the town is surrounded by industrial estates where metal fabricators, engineering firms, food processors, packaging companies and distributors operate. Many are long-established family businesses, and many more are newer firms that started in a single unit and expanded.

The town is also known as the home of West Bromwich Albion, whose ground, The Hawthorns, sits on the edge of the town. Sandwell College has a large campus in the town centre, training school leavers and adults in engineering, construction, health and digital subjects. Nearby Oldbury, Smethwick, Tipton and Wednesbury share the same industrial character, and the high street has a broad mix of independent retailers, takeaways, beauty businesses and community organisations serving a diverse population.

The IT and web needs we see from West Bromwich businesses are usually down to earth:

- Workshops and factories with an office PC, a shared printer and an email account that everyone logs into.
- Food businesses and caterers that need online ordering, allergen information and opening hours to be correct on their website and Google listing.
- Growing distributors that have outgrown spreadsheets on a single PC and need proper shared storage and backups.
- Community and faith organisations running on donated laptops and free email accounts.

dijitul fixes these problems remotely. We can give each person their own Microsoft 365 account with MFA, set up shared mailboxes, move files into OneDrive and SharePoint, repair and update websites, and protect machines with proper antivirus. If something needs a visit, we say so before any work and quote it.

## Who we help in West Bromwich

- Metal fabricators and engineers
- Food producers and caterers
- Distributors and wholesalers
- Packaging firms
- Takeaways and restaurants
- Beauty and personal services
- Community and faith organisations
- Builders and trades

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you set up proper email for our West Bromwich workshop?

Yes. dijitul can move you from a single shared login to Microsoft 365, giving each person their own mailbox with MFA, plus shared mailboxes for sales or accounts. We also set up your domain records so emails do not end up in spam. Setup is charged at £45 an hour + VAT.

### Do you cover Oldbury, Smethwick, Tipton and Wednesbury?

Yes. dijitul supports businesses across Sandwell, including Oldbury, Smethwick, Tipton, Wednesbury, Great Barr and Rowley Regis. All support is remote from Mansfield, so prices and service are the same throughout the borough.

### Is remote support safe for our business?

Yes, when it is done properly. dijitul only connects with your permission using a secure remote support tool, and sessions are encrypted. We never ask for passwords by email. You can watch what we do on screen, and the session ends when the job is finished.