# IT & Website Support in Wolverhampton

Source: https://dijitulsupport.co.uk/locations/wolverhampton/

> Machine shops, fabricators and coating specialists around i54 often run quoting or CAD software on one ageing PC nobody wants to touch. dijitul helps Wolverhampton firms like these remotely from Mansfield, adding MFA, patching and tested backups, and any on-site work is quoted upfront. Plans begin at £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Wolverhampton's economy still leans heavily on making things. The i54 business park, beside junction 2 of the M54 on the boundary with South Staffordshire, is home to Jaguar Land Rover's Engine Manufacturing Centre along with aerospace and engineering firms such as Moog and Atlas Copco. Around them sits a long tail of Black Country suppliers: machine shops, fabricators, coating specialists and distributors, many of them family businesses that have grown their office systems piece by piece over the years.

The city centre tells a different story. The University of Wolverhampton brings students, researchers and spin-out activity, the i9 office building next to the railway station has drawn in professional and public sector tenants, and the streets around Queen Square and Lichfield Street are full of independent retail, hospitality and personal services businesses.

That mix shapes the support we are usually asked for:

- Supply chain firms being asked by larger manufacturers to show basic security controls, such as MFA on every Microsoft 365 account, patched Windows machines and tested backups.
- Small engineering offices running quoting, CAD or stock software on one ageing PC that nobody wants to touch.
- Trade counters and B2B sites built on WordPress or WooCommerce that have not had a plugin update in years.
- Shared mailboxes and Outlook profiles that break whenever someone leaves.

Because most of this is configuration and software work, it can be done remotely. We can harden a Microsoft 365 tenant, move a file server's data into SharePoint, fix a WooCommerce checkout or sort out SPF and DMARC records without a van turning up. Where something physical is needed, such as rewiring a comms cabinet on an industrial unit, we say so before any work starts and quote it.

## Who we help in Wolverhampton

- Engineering and machining firms
- Aerospace and automotive suppliers
- Trade counters and distributors
- Accountants and solicitors
- Independent shops and cafés
- Property and lettings agents
- Training providers
- Charities and community groups

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support a Wolverhampton manufacturer remotely?

Yes. Most manufacturing office IT, such as Microsoft 365, email, user accounts, backups and website work, is handled remotely from Mansfield over a secure connection. Shop floor machines and cabling sometimes need hands on site; if so, dijitul tells you first and quotes it before anything is booked.

### A customer has asked us to prove our cyber security. Can you help?

Yes. Larger manufacturers often send suppliers security questionnaires. dijitul can check MFA, patching, antivirus, admin rights and backups across your devices, fix the gaps and help you answer accurately. We can also get you ready for a Cyber Essentials assessment, although the certification itself comes from an accredited body.

### Do you cover Bilston, Wednesfield and Codsall too?

Yes. Because support is delivered remotely, businesses in Bilston, Wednesfield, Willenhall, Tettenhall, Codsall and Perton get exactly the same service as those in the city centre. Plans start at £25 a month + VAT and one-off jobs are £45 an hour + VAT.