# IT & Website Support in Worcester

Source: https://dijitulsupport.co.uk/locations/worcester/

> Hotels, restaurants and attractions in Worcester need their booking system, Google Business Profile and website to agree on prices and opening times. dijitul keeps them aligned remotely from Mansfield, and secures Microsoft 365 for local solicitors too. On-site work is quoted upfront. Plans start at £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Worcester is a compact cathedral city on the River Severn with a business base that is more varied than its size suggests. Worcester Bosch, the boiler manufacturer, is one of the best-known employers and has its main site on the edge of the city. The Worcester Six business park, close to junction 6 of the M5, has been developed to attract manufacturing, engineering and logistics firms that want quick motorway access.

The University of Worcester has grown steadily and brings health, education and sport courses into the city, along with the local businesses that serve students and staff. The city centre around the High Street, Friar Street and the cathedral quarter supports tourism, hospitality and independent retail, while professional services firms, solicitors, accountants, surveyors and financial advisers, occupy offices across the centre and around Shrub Hill. The wider county adds farms, food producers and rural businesses, and Malvern, a short drive away, has its own technology and defence research heritage.

That gives Worcester businesses a recognisable set of IT and web needs:

- Professional firms handling client data that need Microsoft 365 secured properly, with MFA, sensible sharing rules in SharePoint and OneDrive, and email protected by SPF, DKIM and DMARC.
- Hotels, restaurants and attractions whose booking systems, Google Business Profile and website all need to agree on opening times and prices.
- Rural businesses on slower broadband where cloud backup and remote access need planning so they do not swamp the connection.
- Small manufacturers and trades running older Windows PCs that are overdue an upgrade.

dijitul handles this remotely from Mansfield. Website fixes, email problems, Microsoft 365 setup and backups are all done over the internet, and if anything really needs a site visit, we tell you upfront and quote it.

## Who we help in Worcester

- Solicitors and accountants
- Financial advisers
- Hotels and restaurants
- Visitor attractions
- Engineering and manufacturing firms
- Farms and food producers
- Independent retailers
- Education and training providers

## Pricing

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Plans: Essential £25/month + VAT (Website software updates (core, plugins, themes) applied and checked, Daily backups, Uptime monitoring, Security monitoring); Business £50/month + VAT (Everything in Essential, 1 hour of fixes or changes every month, Priority support); Complete £99/month + VAT (Everything in Business, 3 hours of fixes or changes every month, IT and Microsoft 365 helpdesk for your team). Ad-hoc support is £45 an hour + VAT. The first 30 minutes are the minimum charge, then we bill in 15-minute blocks. Contact: 01623 650333, support@dijitul.uk, https://dijitulsupport.co.uk/contact/

### Can you support our Worcester office remotely?

Yes. dijitul supports Worcester businesses remotely from Mansfield, covering Microsoft 365, Outlook, Windows PCs, printers, backups and websites. You can call, email or raise a ticket and we connect securely to fix the problem. On-site work is only arranged when genuinely needed and is quoted upfront.

### Do you cover Malvern, Droitwich and Pershore?

Yes. We support businesses across Worcestershire, including Malvern, Droitwich Spa, Pershore, Evesham and Upton-upon-Severn. Because support is remote, rural firms get the same service as those in the city, with plans from £25 a month + VAT.

### Our rural broadband is slow. Will cloud backups still work?

Usually, with some planning. dijitul can schedule backups outside working hours, limit upload bandwidth and back up only what changes each day. If your connection really cannot cope, we will explain the options, such as a better line or a local backup copy, before you spend anything.