Supporting Brighton businesses
Brighton and Hove has one of the most distinctive local economies in the South East. Tourism and hospitality are a big part of it: the seafront, the Palace Pier, the Royal Pavilion and the conference trade at the Brighton Centre bring visitors all year, supporting hotels, guest houses, bars, restaurants and venues. The Lanes and North Laine are known for their independent shops, cafés and boutiques.
The city also has a strong digital and creative sector, sometimes nicknamed "Silicon Beach". Web design and development agencies, games studios, software firms and freelance designers, developers and marketers are spread across co-working spaces and converted offices. Many are small teams or sole traders working with clients across the UK.
Two universities, the University of Sussex at Falmer and the University of Brighton, add a large student population and a steady supply of graduates. American Express has its European headquarters in the city, one of Brighton's largest private employers, and the city is also home to a large public sector and health workforce.
That creates some specific IT and website needs:
- Hotels, guest houses and restaurants need booking engines, channel managers, dependable guest Wi-Fi and websites that convert visitors on mobile.
- Independent retailers increasingly sell online, so WooCommerce or Shopify stores need updates, payment checks and speed fixes.
- Digital agencies and freelancers often look after client sites and need a dependable partner for hosting problems, plugin conflicts, PHP upgrades or overflow support.
- Small creative teams need cloud storage, backup and Microsoft 365 or Google Workspace set up properly.
Most Brighton businesses are small and many work remotely or across several sites, so remote support fits naturally. Nearby Hove, Shoreham, Lewes and Worthing businesses can be supported in exactly the same way.
Who we help in Brighton
- Hotels and guest houses
- Restaurants, bars and cafés
- Independent retailers
- Digital agencies and freelancers
- Games and software studios
- Wellbeing and fitness businesses
- Event and conference suppliers
- Student lettings agents
How support works for Brighton
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Brighton, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Brighton
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Brighton
Nearby
- Reading
- Oxford
- Southampton
- Portsmouth
- Milton Keynes
- Canterbury
- Slough
- Guildford
- Woking
- Crawley
- Maidstone
- Basingstoke
- High Wycombe
- Aylesbury
Frequently asked questions
Can you provide overflow support for a Brighton web agency?
Yes. dijitul can help Brighton agencies with client site maintenance, WordPress plugin conflicts, PHP version upgrades, hosting moves and urgent fixes. Ad-hoc work is £45 an hour + VAT, and individual client sites can go on the Essential plan at £25 a month + VAT.
Do you cover Hove, Shoreham, Lewes and Portslade?
Yes. Our support is remote, so we cover Brighton, Hove, Portslade, Shoreham-by-Sea, Lewes, Newhaven and the surrounding area at the same prices as everywhere else. Any on-site work is quoted upfront.
Can you support our Brighton hotel's Wi-Fi and booking system?
We can help with router and access point settings, separating guest and staff networks, and booking widget or website problems. Many issues can be fixed remotely. If new hardware needs installing on site, we tell you upfront and quote it.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.