Supporting Norwich businesses
Norwich is the regional capital of East Anglia and has been a centre for insurance for more than two centuries. Aviva, which grew partly out of the Norwich Union, remains one of the city's largest employers, and the insurance and financial services sector has spawned a wider network of brokers, claims specialists, software suppliers and contact centres. Professional services, from law firms to accountants, are well represented around the city centre.
Research and education are the other big pillars. The University of East Anglia is on the western edge of the city, next to the Norwich Research Park, home to the John Innes Centre, the Quadram Institute and the Norfolk and Norwich University Hospital. Norwich University of the Arts supports a strong creative and digital scene, and the city has a reputation for small software, games and design studios. Broadland Business Park on the eastern side hosts office and technology businesses, while the historic centre, the Lanes and the market support independent retail, food and hospitality.
Norwich businesses tend to come to us for:
- Brokers, financial advisers and professional firms that need Microsoft 365 secured with MFA and Conditional Access, plus email protected against spoofing with DMARC.
- Creative studios and digital start-ups needing managed laptops, cloud storage and backups for large project files.
- Independent shops, cafés and restaurants in the Lanes relying on websites, online ordering and Google listings.
- Rural Norfolk businesses connecting into the city over slower broadband.
dijitul supports Norwich businesses remotely from Mansfield. We secure Microsoft 365, fix email deliverability, maintain WordPress and WooCommerce sites, manage devices and run backups. If anything needs a visit, we tell you upfront and quote it.
Who we help in Norwich
- Insurance brokers and claims firms
- Financial advisers
- Solicitors and accountants
- Creative and design studios
- Software start-ups
- Research-linked consultancies
- Independent shops and cafés
- Charities
How support works for Norwich
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Norwich, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Norwich
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Norwich
Nearby
- Cambridge
- Peterborough
- Ipswich
- Chelmsford
- Colchester
- Luton
- Bedford
- Southend-on-Sea
- Basildon
- Watford
- St Albans
- Stevenage
- Hemel Hempstead
- King’s Lynn
Frequently asked questions
Can you support our Norwich office remotely?
Yes. dijitul supports Norwich offices remotely, covering Microsoft 365, Outlook, Teams, laptops, backups and websites. We connect securely when something goes wrong, and on-site work is only arranged when genuinely needed and always quoted upfront. Plans start at £25 a month + VAT.
Do you cover Wymondham, Dereham and Aylsham?
Yes. We support businesses across Norfolk, including Wymondham, Dereham, Aylsham, Wroxham, Attleborough and Diss. Support is remote from Mansfield, so rural businesses get the same service and prices as those in the city.
Someone is sending fake emails pretending to be us. Can you stop it?
dijitul can set up SPF, DKIM and a DMARC policy on your domain so receiving mail servers reject messages that impersonate you. We also check your Microsoft 365 account for compromise, enforce MFA and review forwarding rules. Most fixes take a couple of hours at £45 an hour + VAT.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.