IT Support for Churches and Faith Groups

Wi-Fi in old buildings

Churches are some of the hardest buildings for Wi-Fi: thick stone walls, high ceilings, separate halls and listed-building rules that limit where cables can run. A single router in the vestry rarely reaches the nave, the hall and the kitchen.

We plan coverage room by room, use access points with cabled connections where permission allows, and set up separate networks for staff, streaming equipment and visitors. Visitor Wi-Fi gets content filtering and bandwidth limits so it does not slow the stream. See Wi-Fi support.

Live streaming services reliably

Many churches now stream services to YouTube or Facebook, often run by volunteers. Most problems come down to a few things: upload speed, a wireless connection to the streaming PC, audio taken from the wrong output, or a laptop that starts installing updates mid-service.

• Test your broadband upload speed and choose a stream quality it can sustain.
• Wire the streaming computer or encoder to the network.
• Take audio from the sound desk, not the camera microphone.
• Pause updates on the streaming machine during service times.
• Write a one-page checklist so any volunteer can start the stream.

Licensing matters too. CCLI offers a Streaming Licence for churches with a CCLI copyright licence, covering live worship music in services streamed to platforms such as YouTube and Facebook. If you host the stream on your own website, an additional PRS for Music licence may be needed. Check your position with CCLI before you broadcast.

Email, accounts and nonprofit licences

Microsoft still donates Microsoft 365 Business Basic licences to eligible nonprofits, although it retired its free Business Premium grant from July 2025. Google offers Workspace for Nonprofits. Either gives the church proper email addresses for clergy, the office and roles such as treasurer and safeguarding officer.

Role-based shared mailboxes mean that when a treasurer steps down, the mailbox stays with the church rather than leaving with them. We enforce MFA, especially for anyone who can approve payments, because fake emails asking the treasurer to pay an urgent invoice are common. See Microsoft 365 support.

Records, giving and data protection

Churches hold personal data about members, children's groups, pastoral care and safeguarding. That is often special category data under UK GDPR. Records on volunteers' personal laptops and memory sticks are a real risk. Church management systems such as ChurchSuite help keep it in one place, with permissions by role.

Many churches are registered charities, and excepted churches register once their income passes the Charity Commission's higher threshold, an arrangement extended to 2031. Registered charities should report serious incidents, including data breaches, to the Charity Commission. We help keep giving records, Gift Aid declarations and safeguarding files in secure, backed-up locations. See GDPR IT compliance.

Websites and online presence

A church website should show service times, events, safeguarding contacts and how to give. We keep it updated, secure and backed up, fix broken forms and giving links, and help keep your Google Business Profile accurate so people searching for local churches find the right times. See website maintenance.

If the site was built years ago by a member of the congregation, we can take it over, update it safely and make sure the church, not one individual, owns the domain and hosting accounts.

Plans and prices for churches

Many churches start with Essential at £25 a month + VAT for website care, or Business at £50 a month + VAT to include an hour of updates and changes each month. Larger churches with staff teams may choose Complete at £99 a month + VAT, which adds a helpdesk for IT and Microsoft 365. One-off jobs, such as setting up streaming, are £45 an hour + VAT. Wi-Fi installs are quoted. See tech support for charities for lighter-touch options.

What it costs

Support plans from £25 a month + VAT, or £45 an hour + VAT for one-off fixes. Pick a plan if you want it looked after every month, or pay by the hour for a one-off job.

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