Supporting Cardiff businesses
Cardiff is the capital of Wales and its largest commercial centre. The Senedd and the Welsh Government are based in the city, Companies House has its headquarters on Crown Way, and Admiral Group, the car insurer, is one of the city's best-known head offices. Central Square, beside Cardiff Central station, is home to BBC Cymru Wales and a cluster of large professional services offices, while Cardiff Bay mixes media, hospitality and offices.
The city has three universities, Cardiff University, Cardiff Metropolitan University and the University of South Wales's Cardiff campus, which together support a large student population and a steady flow of spin-outs. South Wales has also built one of the world's first compound semiconductor clusters, centred on Cardiff and Newport. Film and television production is another strength, with major dramas shot in and around the city. Business areas include Cardiff Gate, St Mellons and Capital Quarter.
That variety means Cardiff businesses ask for a wide range of support:
- Professional and financial firms need Microsoft 365 secured with MFA and Conditional Access, plus email security to stop invoice fraud.
- Media and production companies need Macs, large file storage and secure sharing with freelancers.
- Bilingual businesses and organisations working with public bodies often need websites that handle Welsh and English content properly.
- Bars, restaurants and venues around the city centre and the Bay need booking and payment systems that cope with event days at the Principality Stadium.
Cardiff also has a large community of freelancers and micro-businesses. For many, the first step is moving from a free email address to a professional domain with Microsoft 365, backed up and protected.
Who we help in Cardiff
- Solicitors and accountants
- Insurance and financial firms
- Media and production companies
- Tech and semiconductor suppliers
- Bars, restaurants and venues
- Charities and third sector
- Retailers
- Freelancers and micro-businesses
- Education providers
How support works for Cardiff
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Cardiff, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Cardiff
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Cardiff
Nearby
Frequently asked questions
Can dijitul support our Cardiff office remotely?
Yes. dijitul supports Cardiff businesses remotely from Mansfield, covering Microsoft 365, email, PCs, Macs, networks and websites. Plans start at £25 a month + VAT, and ad-hoc fixes are £45 an hour + VAT. If something needs hands on site, we quote it upfront.
Can you support a bilingual Welsh and English website?
Yes. We can maintain WordPress sites that use multilingual plugins such as WPML or Polylang, fix language switchers, and keep both versions updated and backed up. We handle the technical side; translation itself should come from your own team or a translator.
Do you cover Penarth, Caerphilly and Pontypridd?
Yes. Remote support covers Penarth, Caerphilly, Pontypridd, Barry, Newport and the wider Cardiff Capital Region, at the same prices as Cardiff itself. Location makes no difference to how we connect.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.