Supporting Wrexham businesses
Wrexham became a city in 2022 and is the largest place in north Wales. It has had more attention than ever since Wrexham AFC was bought by Hollywood owners, with the club's rise bringing visitors, media interest and new hospitality trade to the city.
Behind the headlines, Wrexham is a manufacturing centre. Wrexham Industrial Estate is one of the largest industrial estates in the UK, home to food manufacturers, engineering firms, packaging, pharmaceuticals and logistics. Kellogg's has a large factory in the city, and JCB makes transmissions here. Wrexham University, renamed from Wrexham Glyndŵr in 2023, and Coleg Cambria provide education and training, and the city's position close to Chester and the English border means many businesses trade on both sides.
Typical IT and web needs in Wrexham include:
- Manufacturers and food producers on the industrial estate need reliable shop-floor networks, Wi-Fi coverage across large units and protected production data.
- Suppliers to big brands are often asked to evidence security, from patching and MFA to backups and staff training.
- Pubs, cafés, hotels and shops benefiting from the football interest need booking, ordering and payment systems that cope with match days.
- Trades and small firms need professional email, a maintained website and help when devices fail.
Cross-border trade also brings practical questions about websites and email, such as serving customers in England and Wales from one site and keeping domains, DNS and mail records properly managed.
Who we help in Wrexham
- Manufacturers
- Food producers
- Engineering firms
- Logistics companies
- Pubs and hotels
- Retailers
- Trades and builders
- Accountants and solicitors
How support works for Wrexham
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Wrexham, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Wrexham
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Wrexham
Nearby
Frequently asked questions
Does dijitul offer IT support in Wrexham?
Yes. We support Wrexham businesses remotely, from Microsoft 365, email and devices to networks and websites. Plans start at £25 a month + VAT, and ad-hoc support is £45 an hour + VAT. On-site work, if it is genuinely needed, is quoted upfront.
Do you cover Chester, Mold and Llangollen?
Yes. Remote support covers Chester, Mold, Llangollen, Ruabon, Gresford and the rest of north-east Wales and west Cheshire, at the same prices as Wrexham. Most jobs are fixed without anyone needing to visit.
Our website crashes when there is a big match on. Can you fix that?
Often, yes. We check caching, hosting limits, plugin load and images, set up uptime monitoring and recommend hosting changes where needed. Performance work is £45 an hour + VAT, and we explain any extra costs before you commit.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.