Supporting Dudley businesses
The Dudley borough is one of the heartlands of the Black Country, and its economy covers far more than the town of Dudley itself. Brierley Hill is home to the Merry Hill shopping centre and the Waterfront office development, which together create a cluster of retail, leisure and office employers. Stourbridge has a long glassmaking history, Halesowen and Cradley Heath grew around chain and metal trades, and engineering and fabrication firms are still spread across the borough's industrial estates.
Visitor attractions are a real part of the local economy too. The Black Country Living Museum and Dudley Zoo and Castle bring in visitors from well beyond the West Midlands, supporting cafés, pubs and small hospitality businesses. Dudley College of Technology, with its Institute of Technology, trains people in advanced manufacturing, engineering and digital skills.
Across that mix, the IT and website problems tend to fall into a few groups:
- Office-based firms around the Waterfront that need Microsoft 365, Teams and shared files to work properly for staff splitting time between home and office.
- Engineering businesses with production PCs, label printers and old software that still runs on an unsupported version of Windows.
- Hospitality and leisure businesses whose websites, booking forms and Google Business Profile listings are out of date.
- Retailers needing card terminals, broadband and Wi-Fi that stay up during busy periods.
Most of this is software and configuration, so dijitul does it remotely from Mansfield. We can set up Intune to manage laptops, fix Outlook profiles, migrate shared drives, repair WordPress sites and set up backups without travelling. If there is a hardware job that needs hands on site, we say so first and give you a price before any work begins.
Who we help in Dudley
- Engineering and fabrication firms
- Glass and craft businesses
- Office-based professional firms
- Retailers and shopping centre tenants
- Cafés, pubs and restaurants
- Visitor attractions and leisure
- Training providers
- Builders and trades
How support works for Dudley
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Dudley, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Dudley
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Dudley
Nearby
- Birmingham
- Coventry
- Wolverhampton
- Stoke-on-Trent
- Worcester
- Walsall
- Solihull
- West Bromwich
- Telford
- Shrewsbury
- Hereford
- Stafford
- Nuneaton
- Rugby
Frequently asked questions
Can you support a Dudley engineering firm with old software?
Yes. dijitul can assess older production PCs remotely, isolate unsupported machines from the rest of the network, and plan upgrades without stopping the shop floor. We also check backups so a failed hard drive does not take your quoting or CAM software with it. Larger projects are quoted upfront.
Do you cover Stourbridge, Halesowen and Brierley Hill?
Yes. dijitul supports businesses across the Dudley borough, including Stourbridge, Halesowen, Brierley Hill, Kingswinford, Sedgley and Netherton. Support is remote, so location makes no difference to how quickly we can connect or what you pay.
Can you update our attraction or café website?
Yes. We update opening times, menus, prices and booking forms, fix broken pages and make sure the site works well on phones. Small content changes are covered by the Business plan at £50 a month + VAT, which includes an hour of changes each month, or charged at £45 an hour + VAT.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.