Supporting West Midlands businesses
The West Midlands is the heart of England's automotive and advanced engineering industry. Jaguar Land Rover has major sites in Solihull and Castle Bromwich and an engine plant at the i54 business park near Wolverhampton. Coventry is home to the London Electric Vehicle Company and to WMG at the University of Warwick, which works closely with manufacturers on batteries and electrification. The Black Country still has hundreds of metal-bashing, toolmaking and precision engineering firms, many of them family owned. Stoke-on-Trent remains the centre of the UK ceramics industry, and JCB is based in Staffordshire.
Birmingham is the region's commercial hub, with a large legal, accountancy and financial services sector; HSBC UK moved its headquarters to the city in 2018. The HS2 terminus at Curzon Street is being built on the eastern edge of the city centre. Universities include Birmingham, Aston, Birmingham City, Warwick, Coventry, Wolverhampton and Keele.
Engineering suppliers in the automotive chain tend to face strict customer requirements on data security, so they need patching, MFA, controlled admin rights and reliable backups. Many also run CAD, CAM or ERP systems on PCs that cannot simply be swapped for new ones, which means careful change management. Birmingham professional firms are often deep into Microsoft 365, with shared mailboxes, Teams phone or VoIP, SharePoint and Conditional Access policies that need someone keeping them in order. Shropshire, Herefordshire and Worcestershire are more rural, with farms, food, tourism and market town businesses that mainly need websites and email to behave.
We support West Midlands businesses remotely from Mansfield, which is closer than many expect via the M1 and A38. Remote support covers almost everything, and any visit is quoted upfront.
Who we help in West Midlands
- Automotive and engineering suppliers
- Precision manufacturers and toolmakers
- Ceramics and craft producers
- Law and accountancy firms
- Recruitment agencies
- Farms and rural businesses
- Retailers and online shops
- Charities
How support works for West Midlands
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in West Midlands, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for West Midlands
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in West Midlands
Areas in West Midlands
- Birmingham
- Coventry
- Wolverhampton
- Stoke-on-Trent
- Worcester
- Walsall
- Dudley
- Solihull
- West Bromwich
- Telford
- Shrewsbury
- Hereford
- Stafford
- Nuneaton
- Rugby
- Redditch
- Leamington Spa
- Burton upon Trent
- Tamworth
- Lichfield
- Cannock
- Kidderminster
Nearby
- East Midlands
- Yorkshire and the Humber
- North West England
- North East England
- East of England
- London
- South East England
- South West England
Frequently asked questions
Do you support businesses in Birmingham and the Black Country?
Yes. dijitul supports businesses across the West Midlands, including Birmingham, Coventry, Wolverhampton, Walsall, Dudley and Stoke-on-Trent. We work remotely from Mansfield, and when a job needs hands on site, for example cabling or a server swap, we quote it before booking.
Can you look after PCs running CAD or ERP software?
Yes. We manage Windows updates and security on machines running engineering and business software, test changes before rolling them out and keep backups of critical data. Where older software must stay on an older system, we help isolate it on the network to reduce risk.
How is ad-hoc IT support charged?
Ad-hoc support from dijitul is £45 an hour + VAT. The first 30 minutes is the minimum charge, then time is billed in 15-minute blocks. If you need help most months, a plan from £25 a month + VAT usually works out better value.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.