Supporting Gloucester businesses
Gloucester is the county town of Gloucestershire and a busy working city rather than a tourist postcard. The historic docks have been turned into Gloucester Quays, a mix of outlet shopping, restaurants, offices and flats, while the city centre is going through a long regeneration that includes the University of Gloucestershire's new city campus in the former Debenhams building. The university's Oxstalls campus, home to its business and sport schools, is also in Gloucester.
The economy leans on insurance, energy, engineering and public services. Ecclesiastical Insurance is headquartered in the city, EDF runs a large nuclear operations site at Barnwood, and aerospace and precision engineering firms cluster around Gloucestershire Airport at Staverton and the Brockworth and Quedgeley edges of the city. Waterwells Business Park, Barnwood and Gloucester Business Park in Brockworth house a mix of regional offices, distribution and light industry.
That mix shapes what Gloucester businesses need from IT and web support:
- Engineering suppliers working for larger customers are often asked about security basics, which is where Cyber Essentials readiness work helps.
- Insurance brokers, accountants and solicitors want Microsoft 365 locked down properly, with MFA, sensible sharing and backups of mailboxes and OneDrive.
- Hospitality and retail around the Quays and Westgate Street need booking systems, card terminals and guest Wi-Fi that simply work at busy times.
- Trades and small firms in Quedgeley, Hucclecote and Longlevens mostly need a reliable website, working email and someone to call when a laptop or printer stops.
Plenty of Gloucester firms also run sites built by an agency that has since moved on, leaving out-of-date WordPress plugins and nobody holding the hosting logins. Getting those sites patched, backed up and documented is often the first job.
Who we help in Gloucester
- Engineering and aerospace suppliers
- Insurance brokers
- Accountants and bookkeepers
- Solicitors
- Restaurants and bars at Gloucester Quays
- Independent retailers
- Builders and trades
- Charities and community groups
- Logistics and distribution firms
How support works for Gloucester
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Gloucester, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Gloucester
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Gloucester
Nearby
- Bristol
- Exeter
- Plymouth
- Bath
- Bournemouth
- Swindon
- Cheltenham
- Poole
- Torquay
- Taunton
- Truro
- Salisbury
- Yeovil
- Weston-super-Mare
Frequently asked questions
Can dijitul support our Gloucester office remotely?
Yes. Most Gloucester support is done remotely: we connect securely to your PCs, Microsoft 365 tenant, router or website to fix problems and apply updates. Plans start at £25 a month + VAT, and one-off jobs are £45 an hour + VAT. If something needs hands on site, we tell you and quote it first.
Do you cover Cheltenham, Stroud and Tewkesbury as well as Gloucester?
Yes. Because our support is remote, it makes no difference whether your business is in Gloucester, Cheltenham, Stroud, Tewkesbury or out in the Forest of Dean. The same plans and the same £45 an hour + VAT ad-hoc rate apply across Gloucestershire and the rest of the UK.
Our supplier has asked about Cyber Essentials. Can you help a Gloucester engineering firm get ready?
We can work through the Cyber Essentials controls with you: firewall and router settings, secure configuration, user access, malware protection and patching. We help you close the gaps before you apply. We do not certify you ourselves; the assessment is done by a certification body.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.