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IT & Website Support in Truro

Selling Cornish food, drink or crafts online from Truro? Your store needs to stay quick and secure, with payment and postage working properly. dijitul handles that remotely from Mansfield, along with booking sites for holiday lets, and any visit is priced in advance. Plans start from £25 a month + VAT; ad-hoc support is £45 an hour + VAT.

Supporting Truro businesses

Truro is Cornwall's only city and its administrative and commercial centre. Cornwall Council is based at New County Hall, the Royal Cornwall Hospital at Treliske is the county's main acute hospital, and Truro Cathedral dominates the skyline. Lemon Street, Boscawen Street and the surrounding lanes are full of independent shops, cafés and professional offices, which makes Truro the place many Cornish firms go for solicitors, accountants and financial advisers.

Truro and Penwith College has a large campus in the city, and the Penryn campus shared by Falmouth University and the University of Exeter is a short drive away, feeding a growing creative and digital community. Across the wider county, tourism, food and drink, agriculture, marine work and small-scale manufacturing are the main sectors, and many businesses are very small.

Those factors shape what Truro businesses usually ask for:

  • Professional firms want secure email, encrypted laptops and backups they can actually restore from.
  • Food, drink and craft producers selling online need stores that stay quick and secure, with payment and postage plugins kept up to date.
  • Holiday lets and hospitality businesses across Cornwall rely on booking websites, review platforms and Google Business Profiles.
  • Remote and rural sites outside the city need cloud tools that cope with slower or unreliable broadband.

Distance is a theme. A business on the Roseland or near Redruth may be a long drive from the nearest IT company, which is why remote support suits Cornwall well. Most problems, from Outlook profiles to WordPress errors, can be fixed without anyone travelling.

Who we help in Truro

  • Solicitors and accountants
  • Financial advisers
  • Food and drink producers
  • Holiday lets and hotels
  • Independent shops
  • Creative studios
  • Health and care providers
  • Marine and outdoor businesses

How support works for Truro

Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Truro, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.

Support plans for Truro

Essential

Keep it updated, backed up and watched.

£25 a month + VAT
  • Website software updates (core, plugins, themes) applied and checked
  • Daily backups
  • Uptime monitoring
  • Security monitoring
Start Essential

Business

Updates plus an hour of fixes every month.

£50 a month + VAT
  • Everything in Essential
  • 1 hour of fixes or changes every month
  • Priority support
Start Business

Complete

Website and your team's IT, covered.

£99 a month + VAT
  • Everything in Business
  • 3 hours of fixes or changes every month
  • IT and Microsoft 365 helpdesk for your team
Start Complete
£45 an hour + VAT
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
Book a fix

What we fix in Truro

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Frequently asked questions

Can a Truro business get IT support from a company outside Cornwall?

Yes. Almost all IT and website support can be done remotely and securely. dijitul works from Mansfield and connects to your devices, Microsoft 365 or website as needed. Plans start at £25 a month + VAT and ad-hoc work is £45 an hour + VAT.

Do you cover Falmouth, St Austell and Newquay?

Yes. We support businesses right across Cornwall remotely, including Falmouth, Penryn, Redruth, Camborne, St Austell and Newquay. Prices are the same as for Truro. If a job needs someone on site, we will tell you and quote it first.

Can you look after the website for our Cornish holiday let?

Yes. Our Essential plan at £25 a month + VAT covers WordPress updates, daily backups, uptime monitoring and security monitoring. The Business plan at £50 a month + VAT adds an hour of changes each month, useful for updating prices, photos and availability.

Hand it over and stop worrying

Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.

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